Bob was the best! His customer service was on point and I couldn't appreciate him more....
9/29/2014
Jason T. VERIFIED CUSTOMER
Vehicle Make : Toyota
In worked with Bob. He was nice, professional, and kept me up to speed on the status of my Toyota. He made a rather unpleasant experience (accident and hassle of a wrecked car) manageable and took a lot of worrying off my shoulders. Good job everyone!
9/27/2014
Nasha W. VERIFIED CUSTOMER
Vehicle Make : Kia
so all the employees speak to someone when they come in.the 5 to 10 rules
9/19/2014
Erick R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I know I was contacted with updates but the finish date wasn't clear to me. I also saw feel that the updates just said your car is still with is in the shop and have a nice day. Would have been nice to keno a little more. Other than that the finished repair turned out great. It's just the communication that was lacking. Thanks again for fixing my car well.
9/18/2014
Deborah K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient - great job!
9/13/2014
Jason V. VERIFIED CUSTOMER
Vehicle Make : Kia
The text updates were amazing and it was good to know the process.
Micah at the st Charles location was excellent :)
9/10/2014
Jacob L. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like to thank Ryan and Bob in Naperville location expediting my Honda Element repair so that my daughter can have the nicely repaired car back just in time for her 15 hours drive to East coast. Thanks!
9/7/2014
Teri B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best customer service EVER!!!!! You guys are really outstanding. I loved working with Bob (don't know his last name), but what a nice guy. Not only am I completely satisfied with the outstanding work done to my car, I absolutely loved getting the update emails every few days about the progress of the work being done to my car.
GREAT WORK ABRA! I highly recommend anyone to utilize your services. I enjoyed working with you guys.
8/30/2014
Yasmin M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took my money and repaired something I did not give permission for. Probably even charged the insurance for the same thing. Did not finish by the time given and did not call when finished, bad service and attitude. Will not recommend this place to my enemy.
8/29/2014
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing service! Everyone was very friendly and helpful, a great experience.
8/23/2014
Frank O. VERIFIED CUSTOMER
Vehicle Make : Ford
Hello,
I was very satisfied with the process from the start where we reviewed the work to be done and how it was to be done. The updates on the progress and issues that came up during the repair were very good. The final review when i picked up the car, we went over the repairs and the car being cleaned and detailed was much appreciated. The staff of , Tom, Bob and Amy were very professional and answered all my questions and concerns. Thank you,
Frank