I m not happy with my experience. I took in my car to get the mirror on the driver side replace. It took 5 days to get it replace. My rental was only good for 4 days. There was no communication with first choice and i. I ask for the agent to just give me updates to see how it was going. No call at all. I had to stop by multiple times so i can get updates.The work was good its just the costomer service was not good at all. I felt like a number not a customer
2/21/2017
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Robert was very professional and did a great job!
2/20/2017
Janet &. VERIFIED CUSTOMER
Vehicle Make : Ford
The front right blinker is not working. We will have to take back to Nampa or make other arrangements. You all are very nice there.
2/18/2017
Stephanie E. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was delivered a week later than promised when you received it. Thermometer was replaced but not calibrated so it swings 15 above or below the actual temperature.
2/17/2017
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was really, really well done. I can't even see that the damage ever happened. I was especially impressed with the paint matching. Nice work!
One suggestion would be to ask clients if they have fragrance sensitivities. If it were my husband's car he would have a hard time with the strong scent. However, it looks absolutely wonderful and cleaner than it has been since the snow started!
2/17/2017
Marisol A. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff at First Choice always does an excellent job! They go above and beyond to help their customers. I did not have rental coverage on my insurance policy so First Choice let me use a loaner car at no extra cost while my car was being repaired. I was extremely thankful for that since I do not have an extra car to drive, or the means to get a ride to and from my work in Boise.
2/14/2017
Theresa F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am cried cuz I am happy to see my car again since one month. My car is renew! Thank you for replace/refix on hood/front&back window/roof.
You are amazion work!
One thing is not working- brake for red signal by back window. I did check on during it got out of my car port -accident and it was work before it send to shop. Anyway I will ask my brother to check on it soon.
Ok- Thank you!
2/11/2017
Susan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Still need to stop by for Rav decal and door adjustment
2/11/2017
Loma C. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciate them going the extra mile and ordering parts for my car that weren't part of the initial accident
2/3/2017
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was not ready when told it would be.
2/2/2017
Ricardo J. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very satisfied, you guys are great team.
2/2/2017
Whitney S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very pleased with the way Johnny worked with me to be flexible on the schedule and the extra time and attention he gave to make sure the job is done correctly
1/28/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Buick
You guys rock!!! You go above and beyond your requirements...will recommend you for any repairs!!!
1/27/2017
Betsy Lynn. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was an awesome experience working with you. The service was amazing and you guys made it as stress free as possible.
1/25/2017
Kerene B. VERIFIED CUSTOMER
Vehicle Make : Ford
Pick up looks great! Thanks again!
1/21/2017
Tasha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly & helpful staff!
1/12/2017
Amy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed during the whole repair process, my vehicle was cleaner at pick up then when I dropped it off. The quality work is awesome!!
1/9/2017
Chris O. VERIFIED CUSTOMER
Vehicle Make : Kia
Hello! Just wanted to say I was very satisfied with my experience with first choice. The repairs seem to have been done very well. One thing I really found convenient were the mobile text messages to update you on the status of your vehicle. But by far what I was most impressed by was Robert the person in charge of my case. greate job people of first choice thank you for all the hard work!
1/7/2017
Shannon D. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you for your professionalism. I also appreciated the constant updates on the progress of my vehicle. The team also made the decision to push my job ahead due to the ease of the work that needed to be done. My vehicle was also detailed inside and out so when I picked it up, it was like new again! Exceptional customer service and I would use this company again.