This is my second time getting a car fixed here and both times the staff and mechanics have been expectional to turn around things. Can't say enough for their excellent service and good work. And turn around in less than one week. I highly would recommend to anybody.
8/5/2017
Steven K. VERIFIED CUSTOMER
Vehicle Make : BMW
I thought the folks at Fix were fantastic and very professional. They completed the work on my car early. Thank you.
7/28/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carlos and team were great
7/28/2017
Allison B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you Carlos and the entire Fix Auto staff! You did an amazing job on my car. This is our second repair at your shop. Your service is outstanding from your communication of the process to the repair itself. Thank you! It looks great!
7/25/2017
Jerry R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and customer service. Carlos followed up with me often and is actually took care of an unrelated service item while my truck was at the shop.
7/23/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent car service. 10/10.
7/22/2017
Alejandro T. VERIFIED CUSTOMER
Vehicle Make : Buick
We were very pleased with your work. The customer service was absolutely outstanding and and work was excellent. We 100% recommend you guys to any in need of service.
7/22/2017
Kerry L. VERIFIED CUSTOMER
Vehicle Make : Porsche
All personnel were professional and friendly and services were tip top!
7/21/2017
Edmund D. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service, and quality work!
7/13/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair work was good but the communication were a problem. When I dropped off the car Carlo said it would take 3-4 days. Then I dot an email saying it would take 5 days. The scope of work changed slightly when the vehicle was torn down and i spoke to Carlos. He thought it would still be done in 3-4 days. I received an email saying it would be done Monday (7 days). Yesterday I called to get a status report. I left a message with receptionist for Carlos. No call back was received. This morning I received an email saying the car would be finished on Monday (7 days). I went by the shop in the afternoon and was told that the car was done but needed to be cleaned up. I called to confirm with Carlos. Again I left message with the
receptionist but Carlos didn't call back. I called again an hour later and spoke to Carlos. He did not receive any of the messages. Totally frustrating.
So communications needs to be improved. And the email updates need to be accurate. Seems like there is no connection to reality which makes it hard to plan.
We are glad to have the car back.
7/13/2017
Rob W. VERIFIED CUSTOMER
Vehicle Make : Ford
Carlos and the front office team were very professional, organized and on budget with their estimate.
The GM, Walter who has I think, 37 years experience, took the time to actually find out why my 2014 Explorer was wandering. My frame was bent, just enough to cause the problem. Four other shops seem to have no clue! I'm bringing the vehicle in next week for the necessary repairs and believe I will be totally satisfied!
7/11/2017
George C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs appear perfect. The initial estimate was 2 ****/2 weeks however, the work was completed in one. Thank you for a truly outstanding job!
7/8/2017
William Leonard. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for being efficient
7/7/2017
Linda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very curtious helpful I would recommend fix auto thank you
7/1/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos is awesome
7/1/2017
Jere C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was impressed by how quickly the car was assessed and they took the car that day to start repairs. I then received daily updates thru email on the progress. The completed work was very good as the car looks brand new. The car was returned to us clean inside and out. The staff from appraisal to billing was professional and prompt
6/24/2017
Kiet W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The team handled the repair as expected
6/24/2017
Tom S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality timely, friendly, courteous, and overall great service!
6/22/2017
Jaquline L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service!
6/20/2017
Kimiko S. VERIFIED CUSTOMER
Vehicle Make : BMW
this is the 2nd time I've used your services (back when you had another name) and both times each car (hit by others) was repaired professionally, great quality, excellent. Service at the counter (Marissa) and with the men who took my claim, reviewed my car and delivered it was outstanding. BRAVO to all the employees of Fix Auto!