I had my Toyota Corolla in for body work, and it was a wonderful experience. I would never take it anywhere else but here. Denise was super wonderful and always helpful, by giving me updates on my car every couple days, from talking with the insurance company, and just answering all of my questions honestly. I would like to thank Freeman Toyota for making my experience good. I would recommend, and return.
4/22/2015
Rafael C. VERIFIED CUSTOMER
Vehicle Make : GMC
I am very upset in the service provided as I have already wasted time and money on a second trip to the shop when it should have been repaired correctly the first time. Even after a second visit my vehicle has yet to be repaired correctly.
4/22/2015
Dorcas M. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Freeman Collision Center's representative Dale Ridenour was wonderful. He was very helpful, personable, and knowledgeable. My wait time was non-existent, I was in and out quickly. He provided me with a reasonable estimate and a workable repair time. I would not hesitate to recommend Freeman Collision Center. Your staff, in the service area were very professional and nice, they always responded when I came in.
4/22/2015
Vanetta T. VERIFIED CUSTOMER
Vehicle Make : GMC
My SUV drives like new. Great job done.
4/22/2015
Elsayad/noura E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise Howeth was extremely helpful during this stressful event. She kept me updated on the status of my car as well as providing wonderful customer service.
4/17/2015
Gilbert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was treated cordially and with respect. I was given a detailed estimate which was reasonable. Being retired, I was able to wait 3 weeks for my repairs which might have been my only complaint. The finish job was excellent and looked like the original. The matching of the paint was very good. I am satisfied
4/9/2015
Tavena B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise is the best! My car is amazing. Thank you!!!
4/4/2015
Amy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise is very compitent and not afraid to explain things to people that are not car-people such as myself.
Thanks
4/1/2015
Steven L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for the great work you did on my car.
3/31/2015
Sharon/matthew L. VERIFIED CUSTOMER
Vehicle Make : Toyota
A simple repair took 3 weeks. The rep I dealt with lied to my wife and told her I lied about speaking with her. There is a new scratch on the front bumper. Well never use freeman toyota for repairs again.
3/27/2015
Tolben/evelyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
THE CAR LOOKED GREAT. THANKS FOR CLEANING IT INSIDE OND OUT
3/27/2015
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a bit longer than I was hoping, but it was not due to things in control of the employees. Denise Howeth was amazing! Gave me updates. Called when she said she would. You can't pay a person like her enough because she will keep customers coming back.
3/26/2015
Steven L. VERIFIED CUSTOMER
Vehicle Make : Mazda
It just took a little bit too long. But, I'd much rather more time and better service, than less time and not great service.
3/20/2015
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise is truly an asset to your company!
3/17/2015
Eugene/becky M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tammy Hazelip was exceptional! She and Denise Howeth arranged a loaner car for me when it was clear that another week was needed to repair my vehicle. I tried not to bother them with phone calls but when I did, they were both very cordial and answered my questions. I would recommend Freeman Collision Center. Great customer service!
3/14/2015
Christine G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job keeping me updated on the status of my car.
3/5/2015
Sheila F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at Feeeman was always courteous & kind. They went out of the way to help.
3/5/2015
Joy G. VERIFIED CUSTOMER
Vehicle Make : Buick
My contact, Josh Lamb, was really good at keeping me informed on the status of the repairs to my Lacrosse. I am thankful for his patience with me. My car looks brand new! Thank you so much.
2/21/2015
Theda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The frequent communication was especially appreciated, and the overall supportive care made this very distressful incident bearable. I cannot think of anything that could have been done better. On top of that, the car looks fabulous! Thank you to Denise, Tammy and all the others who made my beautiful almost new car gorgeous again.
2/20/2015
Mary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise is AMAZING! She was constantly giving me updates on the status of my car. The body shop did an amazing job of repairing my vehicle. Always very satisfied with Freeman in both service and collision department. Would not take my vehicle to anyone else!