I have noticed big scratch on my back side bumper that was not there when I dropped my truck off. My truck has a 6'' lift so I assume these 2 scratches happened when yall removed my truck bed as yall told me yall had to do for paint blending. It is after hours now so I will be in contact with collision center first thing tomorrow.
7/21/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Buick
Only complaint that it took a couple days to submit the supplemental request to USSA. Car looks great.. No sign of dents or scrapes!
7/17/2015
Joe B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team has made my Tundra look like a new truck. The color match and blending is perfect, all details are perfect also. Let's not forget Denise Howeth, she's very professional and personable, she made the whole process easier by updating me regularly. I would like to be able to thank all of the body shop techs personally as I did with Denise, so please let them know they are greatly appreciated. I will recommend and return to them if the situation should ever arise again. Thanks all around!!!
7/16/2015
James A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people
7/16/2015
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise is wonderful!
7/15/2015
Penola O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks everything went well. The collision dept was very professional.
7/13/2015
Brent W. VERIFIED CUSTOMER
Vehicle Make : Honda
Dale was most helpful and friendly.
7/11/2015
Elsie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciated prompt repair and full cleanup of vehicle.
7/11/2015
Shirley R. VERIFIED CUSTOMER
Vehicle Make : Honda
Dale was great. Thank you!!!
7/11/2015
Betsy H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Turned out great! Wish there had been a bit more communication between the time the car was dropped off, and when we picked it up. We did all of the calling to check the status on the car/repair. Job well done, however......
7/8/2015
Leticia D. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes I am very satisfied with the service that they did.
7/7/2015
Larry V. VERIFIED CUSTOMER
Vehicle Make : Buick
Was promised a finished vehicle or a loaner at end of 30 days rental allowance and this was not delivered. In Freeman's defense they did pick up the extra rental costs
7/6/2015
Michele V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service was just wonderful! Everyone there is so nice and helpful.
But Denise made all the difference in the world! The updates on my car through email is incredible, she is great!!!!
Freeman Toyota you are just wonderful!!!!!
6/29/2015
Candace L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise was so helpful!! She made the process much easier and always kept me up to date
6/27/2015
Donald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doesn't look like it originally did from factory
6/24/2015
Alexarae D. VERIFIED CUSTOMER
Vehicle Make : Honda
Reverse camera is not working after getting trunk and bumper repaired.
6/23/2015
Nydia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise was great !
6/18/2015
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise was extremely helpful. She is an asset to you company.
6/17/2015
Cori S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denise at Toyota was great. She kept me informed while our van was being repaired. She promptly returned my phone calls and patiently answer any and all questions I had. I received truly excellent customer service.
6/14/2015
Mercedes/paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They had me pick up my car saying it was ready as I drive home it left me on the side of the road. The car only had been I a little finder bender going 5-10 miles and hour . One the tow truck bam to pick it up and a very long work week and having to sit in the heat. The dealer lets me know that they the tech forgot to hook up the hose to the radiator and caused the car to over heat and now we need a whole new Engine . This car is brand new a my wife's first new car ever. We are very disappointed and can't believe this happen to us . I want something done for us to make up all the wasted time and stress.
Thank you
Paul ****
****-****-xxxx