the regular updates provided by Heather were perfect!
9/2/2016
George C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love the weekly updates I got. Staff was outstanding. Work was better than expected.
8/27/2016
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome service advisor.
8/20/2016
Pam H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and kept me informed of the status of my car at all times. You have a great team with Denise and Heather. Keep up the good work.
8/20/2016
Russ F. VERIFIED CUSTOMER
Vehicle Make : Scion
The collision repair team and staff did an outstanding job in getting my car fixed and in a timely manner. Their service exceeded my expectations. Awesome work and left my car very clean. I will definitely recommend the Freeman Auto Group to anyone in need of service. Denise Howeth and Heather Blair did a fantastic job in keeping me updated with the status on my car and providing great customer service. Thanks again to the Freeman Auto group and collision center.
8/18/2016
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Buick
Need to be better at communicating expectations, timely return of phone messages, more effective follow-up.
12/23/2015
Milton P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated their willingness and support of my request to drive to the collision center and pick up some personal items I had left in my car.
Also, they were very good at keeping me updated as to their progress in repairing the car.
12/17/2015
Natalie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication regarding repair completion was poor.
12/15/2015
Phyllis V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, great staff. Will definitely recommend
12/10/2015
Kurt F. VERIFIED CUSTOMER
Vehicle Make : Toyota
That's why we insisted that the work be done with freeman.
12/6/2015
Guillermo (ricardo). VERIFIED CUSTOMER
Vehicle Make : Toyota
Your attention and service is
impeccable. You care about your costumer's needs and that's all I can ask. THANK YOU EGAIN, good experience. Ricardo Matheu
12/2/2015
Hugh J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job and professional staff ,
Hugh J
11/24/2015
Steven R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great. You were easy to work with.
11/19/2015
Blanca V. VERIFIED CUSTOMER
Vehicle Make : Honda
All good - thank you very much !!!!
11/19/2015
Adrian W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Denice and Dominique did an excellent job keeping me informed throughout the entire process! I'll recommend Freeman to my friends in the future!
11/14/2015
Kirk N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks beautiful
11/14/2015
Ron R. VERIFIED CUSTOMER
Vehicle Make : Buick
Billy was exceptional
11/11/2015
Bibi J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was initially told this repair will take approximately two weeks. it took much closer to 6 weeks to complete, and the communication from Freeman collision was less than satisfactory.
11/7/2015
Joe (david). VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied with your service. Just one
Problem remains.my air conditioning was
Not producing cold air . I am wondering
Why the A/C was working when I turbines
It in but not today.