Everyone at Seneca was very nice. From the moment I got there I felt like they cared about me and my vehicle. The repairs were done very timely and my car looks great. Seneca has great customer service.
2/14/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hello Chuck, Maria, and Shane,
Thanks for great service!
Regards, Bill and Cindy
2/12/2016
Allison M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a unbelievable job on my truck. Finished ahead of schedule, even though the weather was bad my truck was clean. I as very pleased with service I received from Charlie he listen to me when I dropped of the truck and covered all
my concerns. Only issue I have is parking lot is under mud or full off cars no room around their
2/10/2016
Leonard B. VERIFIED CUSTOMER
Vehicle Make : Audi
Customer service is friendly, courteous, and very professional.
1/14/2016
Alan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for doing a good job and getting it done much sooner than expected.
12/31/2015
Marlo N. VERIFIED CUSTOMER
Vehicle Make : Ford
I only had one new running board put on instead of a set as stated on State Farm's appraisal. So one is brand new black and the other is weathered after 3.5 yrs. Plus the left the inside of the car dirty. I am happy with everything else so far.
12/6/2015
Darrell W. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was great to work with. Debbie got things going for us and Maria was great throughout the whole process.
12/1/2015
Shannon F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful and knowledgable. I didn't have any issues. They were able to accommodate when I wanted the work done.
11/10/2015
Dorothy K. VERIFIED CUSTOMER
Vehicle Make : GMC
I am very pleased with the repairs on my vehicle. Everyone was very helpful and accommodating. Thank you.
11/7/2015
Nghi T.. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick repair
Nice paint job
On time delivery
No question asked
11/3/2015
Mark M. VERIFIED CUSTOMER
Vehicle Make : Kia
They even fixed my license plate!!!!
10/29/2015
Richard S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The quality of the body work is great. When I drove away from Seneca there was a nail in my tire and the back up alert system is operating intermittently. Chuck was very good about looking at the back up sensors, but the problem couldn't be replicated. If it continues I'll bring it in.
10/22/2015
David S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job! Thanks. Glad you're a USAA approved shop.
10/22/2015
Denise A. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely happy with my experience. Would use Them again if the need ever rises.
10/22/2015
Maria Eugenia. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car is very good, thank you!
10/21/2015
Greg M. VERIFIED CUSTOMER
Vehicle Make : Ford
Chuck was great and I appreciate that he is very busy. Eddie took me to Enterprise when they failed to pick me up at appointed time. Your text updates were appreciated and made me feel like I was kept informed during the process. Debbie was accommodating and I like her sincerity including her apology when I wasn't contacted prior to exceeding the estimate by approx ****,000.00. And there is the essence of not being entirely pleased with my Seneca experience. Prior to exceeding the estimate, I should have been contacted and heard my options. Else, all was good. And while I am not entirely satisfied, I do appreciate the people that I dealt with at Seneca. So fix the process and I would say I am entirely satisfied...in fact, happy.
10/1/2015
Rubben C. VERIFIED CUSTOMER
Vehicle Make : Ford
I just want to thank your staff for a professional and speedy service.
9/30/2015
James G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great people. Will know about the car after I drive it a few times
9/23/2015
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They did a great job and kept me informed with updates!! I had a great experience and Debbie and chuck were outstanding!
9/11/2015
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Honda
Chuck was very friendly and helpful. Very pleased with our whole experience. Thank you.