Fix Auto Gilroy

Repairs are beautiful and the service and friendly staff helped make my experience great. My car looks like new...!

Amazing customer service. They were down to earth and they are special people. They truthful and honest I won't stop to recommend them. Starter my family friends and my work at Kaiser Permanent.

Nice friendly team. They met every goal. I would use them again.

I had a good experience with this shop The personnel was professional and attentive

You truly are what I call professionalism in all common sense. Your Auto Shop sure does deserve more than 5 solid Gold Stars, Thank you for understand our situation ,caring ,handling and fixing our problems along with the car.. Yes we are completely satisfied with Fix Auto Gilroy. Thank you for your business and services. ..Mr Orozco & Mrs ****

Thanks Robert you were super nice and helpful! Thanks fix auto!

Excellent job and customer service

The repair took about 5 business days longer than expected and I had to call the day before it was scheduled to be done to find out it would require another several days. If this was known, I should have been contacted proactively. Once picked up, there were two issues identified: wrong rim and seal that fell off (was on a part of the car that wasn't repaired but given all the parts being removed I attribute this to that). We have to take it back now to have these items fixed.

Very satisfied!

Fix auto did a fine job of repairing my Mazda. Communication was pretty good and the quality of work seems to be great.

They put after market parts when we originally had original Toyota parts, very disappointed!

Will was a delight to work with in Gilroy, CA!

I loved every step! I wish everything could be this pleasant and easy.

Will did an amazing job taking care of my car. He answered all my questions and helped with the insurance confusions we had. Everyone did an amazing job handling everything and made the processes so easy for me. I would recommend them any day to anyone. Thank you again for all your hard work!

was kept in the loop and when the tech realized it was going to take longer he notified me right away . Good people Thank you

Very friendly and helpful.

I appreciated the helpfulness of the staff and the quality of the work. I do have a turn signal (on the **** year old car) is now blinking rapidly.

Really pleasant experience. Liked the text updates and phone follow up as well. And the interior of my car was beautifully cleaned for me as well.

Very pleasant staff, no surprises and kept me updated on status.

Wil was absolutely amazing, professional, with a light side to keep the stress level of the accident at a lower level. Christina either seems overworked or less than interrested in her position. I guess over worked, however, at drop off, I asked to show her an unrelated dent and she said she didn't have time and I would need to schedule another appointment. So, this is why I'm not 100% satisfied. The work completed looks great, but there was a small dent in the same area that wasn't fixed. Also, on the passenger side of the roof area, there is an approximate 2 inch scratch, that wasn't there when I brought the car in for repairs. I pointed this out and i don't feel it was resolved. I took my car home 2-3 days later than expected with a new scratch on it. For the right back barn door, the tailgate strut wasn't replaced. Wil said he can order and for me. And that is fine, I can return when that comes in. So, thank you to Wil for your future follow up. I was mostly set back from Christina coming across at her first impression a little "bothered". But I'm sure we have all had our tough days at work. And I don't like my new scratch. All the same, I even recommended my neighbor to utilize fix auto for his accident. He's already been in for a quote. Thanks to the guys in the shop for their hard work (even with a mystery scratch) their hard work needs to be recognized.