There are some adjustments that need to be finished before I give honest feedback on my repairs. You may ask me after those repairs/adjustments are completed.
2/1/2017
Geoffrey H. VERIFIED CUSTOMER
Vehicle Make : Honda
A positive experience in every aspect.
1/28/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your excellent and timely work.
James and Claudia acted very professionally. He communicates well and pays attention to detail. He kept me informed of progress from start to finish. Claudia was quite pleasant. She greeted me warmly and made me feel comfortable.
My visit was completely satisfying. I will recommend Craftman without hesitation.
**** (Tuck) Reilly
1/26/2017
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fernando was great
1/21/2017
Leslie L. VERIFIED CUSTOMER
Vehicle Make : Acura
Receptionist Claudia is awesome as is James. Thank you!
1/21/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team that worked on my truck showed great attention to detail, they kept me informed every step of the way. So far the work seems to be top notch , and my truck looks even better then before it was stolen. Thank you for making a bad experience have a good ending.
1/13/2017
Carroll L. VERIFIED CUSTOMER
Vehicle Make : BMW
The car looks great! James Roath was great to work with. I appreciated the excellent ongoing communication, accurate estimate and quick turnaround on the repair. Claudia was courteous and friendly. I really appeciated the lift home, (thanks, Roger).
1/7/2017
Tondi B. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was excellent and it was a pleasure to have Mike as a representative.He handle everything professionally and made the process smooth and stress-free.Overall,I had a awesome experience!5star service!
1/1/2017
Saralyn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the attention you give to the job. All your employees are top notch. Though my job isn't finished, I am confident that I will be completely satisfied.
12/29/2016
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Mazda
good communication
12/9/2016
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The phone calls and email updates about the progress of the repairs was wonderful. Fernando and Pam were always friendly and helpful. It was a very positive experience. Thank you, Barbara L
7/25/2015
Jamie W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I noticed my windshield has a small crack on it that was not on there when I dropped it off. I am bumbed out I did not see it before I left. I was focused on the repaired area and should have looked more closely at the entire car. Can someone contact me about this please? ****-****-xxxx. Otherwise, the repaired area looks great and I am very happy with that.
7/17/2015
Albert A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repeat customer. Keep up the good work. Mike Godfrey was very helpful. Thanks
5/15/2015
Jo K. VERIFIED CUSTOMER
Vehicle Make : Plymouth
Fernando ensures customer satisfaction. He takes pride and ownership representing Estorgas Collision and has built a solid trust that we can depend on.
4/16/2015
Nieves S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were fast and give great service thank
1/7/2015
Damon C. VERIFIED CUSTOMER
Vehicle Make : Ford
Fernando was awesome! Great service and fast too.
11/1/2014
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and very professional. Thanks
9/26/2014
Marcela L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service and professional, friendly personnel.
Unfortunately, I am a repeat customer. So, when I was asked if I had a preferred body shop I immediately said Estorgas.