Front office lady i believe its Patricia was great at her job on top of everything and following through! Also checking other employees for not helping customers in a timely matter but always in a respectful way!!!!! She was the most postive experience the face you want to see when your dealing with something inconvenient
5/18/2017
Socorro R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you I'm very excited to get my car back like new!
5/13/2017
Daniel &. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fernando took good care of me every step of the process. This establishment is very clean and inviting. They treat you as if you were a family member. I'm so glad that my insurance company recommended Craftsman Collision. When I picked up my car it looked brand new. They did a courtesy wash and detailing and it smelled so good inside. Thank you Fernando, mechanics and front desk staff. Job well done!
5/6/2017
Frank Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My whole family uses your repair shop because you go fantastic worm. Yhsthsnk you for your great services and with Carlos your excellent adjuster.
5/6/2017
April L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I dreaded returning to your shop but your manager Carlos M. changed that for me. He was genuinely interested in fixing the problems done during my first visit. He was thorough & kept me updated. He was very professional & fixed the faulty work done previously. He changed my perception of Craftsman. I'm extremely satisfied with the service he & his team provided me.
5/2/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was above and beyond expectations. I expect quality from a shop recommended by AAA, but even with that expectation I was amazed and pleased.
4/30/2017
Johanna B. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm always pleased with this company, everyone is always professional and very attentive the staff is always nice. I'm very thankful that my car is in excellent hands. Great job!
4/29/2017
Raymond H. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very satisfied with the body work performed on my car. Craftsman Collision went one step farther and touched up scratches on the edge of my car doors. I will certainly recommend Craftsman Collision to my friends and colleagues. Thank you for keeping me informed on the progress of the work being done on my car. The work was completed in a timely manner.
4/29/2017
Quoc L. VERIFIED CUSTOMER
Vehicle Make : Honda
great service,on time and great repair
4/28/2017
Carlos V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the text updates!
4/26/2017
Desiann D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer experience is extraordinary. I would definitely recommend!!
4/25/2017
Desiann D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service from start to finish!!
4/20/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good customer service. Very good workmanship. Very nice facility. Well satisfied.
4/16/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent staff. Both Claudia and James R were excellent.
4/8/2017
Katie Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was great. The staff was very friendly and helpful. I would definetly use you again and recommend you to others!
4/1/2017
Mary J. VERIFIED CUSTOMER
Vehicle Make : Ford
My craftsman experience was absolutely wonderful. All of the people are kind helpful and energetic and willing to go the extra mile. The facility is just beautiful and that makes it a great experience too. And the work done on my car was magnificent and the car Was so clean it looks absolutely brand-new when I picked it up. I can't say that I've ever had as wonderful experience with anything I've done with any of my cars ever before. Thank you all. Great job!
4/1/2017
Geri H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, thank you for your excellent work and
doing it so quickly. It saved me some time not
having to rent a car.
I have mentioned it to my claims adjuster and she
said it was good information she could pass on to
her other claimants.
Fernando worked hard to get my car done by Friday.
Kudos to him.
Claudia is a perfect employee to represent the company. She's the first person everyone sees and
she is very pleasant, friendly (so very friendly)
and pretty too. Excellent, excellent!!!
Geri H
3/27/2017
Herman D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job. The entire experience was very professional and impressive
3/25/2017
Leonard F. VERIFIED CUSTOMER
Vehicle Make : Mazda
job well done.
3/24/2017
Grady G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was handled professionally.I was kept informed all through the process which made me feel confident my vehicle was in good hands.100% satisfied and will recommend Craftsman to anyone that needs their car repaired.Thank you