My representative John, was great in keeping me updated and informed on my car. Your receptionist, Claudia, was always cheerful and courteous whenever I called and visited Craftsman Collision.
1/25/2018
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the repair job. The staff is very helpful and conscientious. When I needed a rental vehicle they quickly contacted enterprise and arranged for a pick up. The whole process was easy and went smoothly including picking up my truck when completed.
1/25/2018
Carl C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome experience!!
1/20/2018
Pamela Q. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly and professional staff, everyone knows their job. I am very satisfied with the job they done on my car. I strongly recommend craftsman collision USA.
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1/20/2018
Ali B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was extremely Pleasant very customer service oriented. Well-informed all along the way. Very nice Lobby clean and well-organized. Thanks to Mike, Patricia and Claudia
1/19/2018
Leonard K. VERIFIED CUSTOMER
Vehicle Make : Ford
Kudo's to your team. Mike was the best. Claudia was excellent. Thank you for letting me experience your great service.
1/14/2018
Anne J. VERIFIED CUSTOMER
Vehicle Make : Subaru
First of all, every member of the staff that I dealt with was extremely polite and professional. From the very beginning, I was kept informed of the progress, including pictures. The car was ready before scheduled. Keeping in mind that this is a new car that was rear ended, when I picked up the car from Craftsman, it had been detailed so beautifully inside and out, that it actually looked better than when I bought the car. I will be singing Craftsman's praises to everyone.
1/13/2018
William F. VERIFIED CUSTOMER
Vehicle Make : Toyota
All good
1/13/2018
Marisela V. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was amazing! & Josh deserves more than 5 stars! Thank you for taking such great care of my Honda! You guys are appreciated :)
1/12/2018
Alina H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved the regular updates. Everyone was very helpful and explained things thoroughly! It was really convenient to be able to return the rental on site. God forbid I have another accident, but I know where I’d go.
1/11/2018
Albert C. VERIFIED CUSTOMER
Vehicle Make : BMW
The entire staff was dry professional and friendly. The communication and overall repair was fantastic.
1/9/2018
Phyllis D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks Mike Godfrey for communicating during the repair process. Very professional and consistent with a brand that will be talked about. Good luck this coming year.
1/6/2018
Bob S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent job and service and staff
1/6/2018
Leola M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have been a repeat customer for three different types of repairs for my Chevy Suburban. I have been extremely satisfied each time. All of the employees there are friendly,professional,and compassionate. I definitely recommend Craftsman Collision to anyone who needs work on their vehicles because I know I can trust the workmanship and be treated with respect. Thank you for all you have done for me and my Chevy!!
1/4/2018
Raul J. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done 100% very happy with the job
12/27/2017
Julie A. VERIFIED CUSTOMER
Vehicle Make : Porsche
Michael was so supportive, helpful, and really wonderful to work with.
12/22/2017
Martha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Thank you so much for everything.
12/15/2017
Carlos J. VERIFIED CUSTOMER
Vehicle Make : Ford
I was not satisfied with my customer service after my vehicle repair. The staff was very uncompassionate to my situation. I felt a huge inconvenience
12/3/2017
Shauna S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent body work Professional staff. Received my car one day early. Kept me updated on tne progress of my car. Took my rental car in for Enterprise.