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Real Reviews from VERIFIED CUSTOMERS
Melanie L. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work from Craftsman Collision USA team! Thank you for doing such a great job on repairing on my car. From the start to finish I was informed, my car was done in a timely manner. Everyone there is nice and professional. Thank you to the workmen that I didn’t get to meet but took great care of my car. My car looks just like new. Please keep up the great work, I’ll definitely refer friends and family to your shop.
3/21/2024
Meisam Z. VERIFIED CUSTOMER
Vehicle Make : Ford
It was perfect, Thank you so much.
3/17/2024
Glynn S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent service. Our Porsche was promised in 5-7 days. We got it back in 4 working days. All the people we dealt with were friendly, informative, and professional. Would recommend this auto body repair shop to anyone especially Porsche Long Beach.
3/16/2024
Melanie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Clay and Angie were AMAZING to work with. They made the whole experience easy and pleasant. They were informative, considerate, knowledgeable, and responsive. I will ALWAYS come to Craftsman Collision in the future. I have already told a few friends as well!
3/5/2024
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
A smooth experience, beginning with the first phone call. Receptionist Angie was friendly and very knowledgeable, Claudia **** was excellent to work with and kept us informed, the technicians that worked on the car are true professionals and did a beautiful job. We could not be happier. Will never use another body shop other than Craftsman Collision USA.
3/3/2024
Maria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
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2/26/2024
Jose L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The job was done professionally as always :D
2/15/2024
Michelle Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was on time as promised. You did a good job of keeping me informed. The car is as good as new.
1/28/2024
**** B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Competent, thorough, and consciencious throughout. Greatly appreciated at a challenging time.
12/31/2023
Theresa F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy that the communication was quick and complete. After the bumper polish my bumper looked better than my car. The back tail light fit and works great which is a good accomplishment since I have an older car.
12/28/2023
Eileen W. VERIFIED CUSTOMER
Vehicle Make : Mazda
They were unable to perform repairs because the insurance company decided to make the vehicle a total loss rather than fix the car. They did put my car back together so that I could drive it as the damage was only cosmetic body damage. That they did well.
12/18/2023
Carolina Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lack of communication. Was given updates for the whole Repair. When the day of came around they told me it was going to be another week. Another date was given and the car was ready almost at closing time. They had my car for almost three weeks.
12/7/2023
Robert N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I Couldn't Be Happier, Your Team, Are So Professional. Your Office Workers Are So Courteous And Knowledgeable. Your Company Will Always Be My First Choice And My First Company I'll Tell My Friends About. Thanks, Bob Newman
11/30/2023
Grenisha T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I asked for initial estimate and a person I was handling my case says she can give me that.
11/4/2023
Iliana R. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m so happy and I got my car on time and I like the job in the working people very nice and I’m so happy I’m so happy to the reception lady in G Angie thank you so much
10/20/2023
Andre E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff were very professional and communicative. The work done was top notch. Thank you again.
10/12/2023
Paula D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
My previous experience made the decision to recommend this facility to complete my new collision repair. Thank you so much for all your efficient & courteous service.
9/24/2023
Carlos V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Keep up the great work
9/24/2023
Teresa S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Oh thank you for everything do you guys do good work
9/1/2023
Gavyn R. VERIFIED CUSTOMER
Vehicle Make : GMC
Very unhappy with my truck does not drive how it did prior to the accident! My alignment is still off after bringing it back to you guys and you said you fixed it! My check engine light came on having something to do with the grille shutters and it is driving very rough now!!
8/18/2023