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Real Reviews from VERIFIED CUSTOMERS
Sara A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I really appreciate that I was updated frequently regarding the repair progress. Also Claudia and Joshua were polite and always kept me informed. Thank you for your great service.
3/21/2019
Sidney S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional curteous simple for me just drop off and pick up
3/20/2019
Brian M. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was five stars.
3/19/2019
Malin L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work and great people
3/16/2019
Gabriel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone very professional and courteous ... that’s what makes me talk about u guys all good
3/14/2019
Stephen F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding customer service! I will highly recommend Caliber to my clients, friends, and family.
3/10/2019
Jamesena E. VERIFIED CUSTOMER
Vehicle Make : BMW
My BMW when I picked it up looked better than when I purchase my car brand new from the dealer. More than satisfied with the completed product. Claudia was great with the service I recieved from the day I dropped it off my car till the day I picked it up. Josh was involved with my repairs as well. I definitely had the A team throughout the process. Craft and Collision provides high quality service. I would like to thank the entire team who work from the front and to the service staff. Extremely capable people and I highly recommend this company.
3/8/2019
John M. VERIFIED CUSTOMER
Vehicle Make : BMW
I never expected the professionalism and individual support that I received. Josh Claudia and Mike were absolutely outstanding it is a tribute to your management team. Make sure you take very good care of them. They are great ambassadors for you.
3/2/2019
Monique C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The constant updates about my car helped me worry less about the process. Claudia, the receptionist, was exceptional...provided professional service. The actual repairs made were very high quality; no one would know that a tree branch had fallen on it. Everyone involved in the process, whom I spoke and/or met in person, provided top-notch service.
2/20/2019
David M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
excellent service.....
2/8/2019
Marci Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional and my car looks great.
2/6/2019
Ronald V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone (Josh, Claudia & i forget the guy's name when I picked it up) was very professional and courteous. It looks like the work was as good as could be, and it also looks like the truck was washed in & out and waxed--very nice.
2/2/2019
Ellen S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I liked that you kept me updated on the progress of my repair and the car looks great!
1/30/2019
Carissa S. VERIFIED CUSTOMER
Vehicle Make : Honda
We are beyond impressed with Craftsman Collision! From the very beginning of our experience Josh and Claudia were incredibly knowledgeable and helpful. We appreciated the text updates and phone calls letting us know the progress on our car. They went above and beyond our expectations and we will highly recommend Craftsman Collision to our friends!
1/30/2019
Yolanda/jose D. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is my first time tbat I had to use a collision center but everybody there help me and answer my questions and concerns . Thank you
1/29/2019
John Y. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service. Good price. I would tell everyone to go to Craftsman.
1/27/2019
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team of professionals who are friendly and communicative. Claudia is an absolute delight! She took extra care to ensure that I felt like a human and not a number... I so appreciate all the time she invested to make sure this process was completely efficiently. Joshua took excellent care of my car, and the body work is seamless! Truly grateful to everyone who repaired my Prius! Thanks so much!
1/26/2019
Berenis E. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing work! Thanks for washing my car as well. Hands down best repair place in Long Beach.
1/24/2019
Danielle N. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far so good! It looks greatn
1/19/2019
Rowena G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Craftsman Collision USA did an OUTSTANDING job on my Subaru Forester! The entire process from job scheduling to job completion was easy, smooth, and customer-centric. The Craftsman Collision USA team who handled my claim (Josh and Claudia) kept me updated about the status of my car, and the work performed on my Subaru Forester was top-notch quality. An overall impressive and positive experience! I will definitely recommend friends and family to Craftsman Collision USA for their vehicle collision repair needs.
1/14/2019