Hands down the best automotive repair experience I have ever had. I am a location scout by trade and get a new car about every 5 years and not even the dealerships where I buy my cars handle me with the class and respect that Craftsman did. From the 1st phone call to the pick up of my car I felt like a VIP. Craftsman has set a new bar for automotive service. I’ll go out of my way to go back and have Josh and Claudia take care of me again. And the work done was flawless.
5/23/2019
RICK B. VERIFIED CUSTOMER
Vehicle Make : FORD
Very friendly staff. Especially Claudia. Car was ready early which was great.
5/23/2019
BARBARA M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Excellent communication and response. Excellent service and result.
5/22/2019
MYRTHENE N. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Josh and Claudia went above and beyond. I'm very vey satisfied.
5/19/2019
LUNAROZA P. VERIFIED CUSTOMER
Vehicle Make : HONDA
Superb customer service from the beginning to end. You guys repaired my car like it’s brand new again! Thank you!!!
5/18/2019
Donna W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for getting my vehicle fixed for the 4th time and delivered as promised.
4/28/2019
Cynthia P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Both Jason’s and Mike’s professional commitment to your company and work was top notch. They greeted me pleasantly and assured me that my car was in safe hands. They kept me updated the whole time and was greatly satisfied with the work done on my car. Will definitely reccomend you to others.
4/25/2019
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was super impressed that when I called, whoever answered the phone could give me up to date and accurate information about my car and insurance status.
I appreciated the daily email updates about my car.
Thank you to Jason! At the desk near the entrance.
4/23/2019
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is a plastic panel on the undercarriage that was dangling when I got home. Put it back up and after going to the store it was down again. As I am going out of town early AM tomorrow I cannot bring it in till after may 1st. The service was great though.
4/23/2019
Ruben B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
4/20/2019
Lynne T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am a repeat customer. They always do great work. That’s why I always go to them after my car is in an accident.
4/18/2019
Mario E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent from the time we dropped and picked up car. Keeping us posted was great.
4/13/2019
Celinda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys and gals were great from the start!! Thank you for being in constant communication, helping with the other insured and encouraging the non aftermarket parts.
4/10/2019
Robert /. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the way my dad was treated & was kept updated daily.
Job well done! Car looks new. Thank you!
4/6/2019
Christian/amberlee T. VERIFIED CUSTOMER
Vehicle Make : BMW
I took delivery of a vehicle that was not clean. Both inside and outside. The driver's side interior door panel was FULL of scuff marks, both paint and boot/shoe marks. I dropped off my vehicle for body work, fully clean and detailed inside and out and I received a poorly cared for vehicle in return.
The entire agreed upon scope of work was not completed even after numerous reminders and inquiries to make sure every line item on the scope of work was addressed.
4/2/2019
Deyo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Claudia was especially on top of it making sure I had regular updates
3/31/2019
Gloria R. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks better than ever! Great customer service. Appreciated the updates. Friendly and courteous service. Josh and Claudia were a delight to work with. I would highly recommend Craftman Collison.
3/30/2019
Eric A. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair is excellent. However, for some reason, there was a blue light installed under the steering wheel. I did not ask for that. And it wasn’t there before. What is it?
3/28/2019
Meredith L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was always updated on the status of my vehicle on a daily basis. Both Claudia and Josh **** provided outstanding customer service.
3/21/2019
Brianna O. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, friendly staff! I will be recommending you to anyone I know that may need your services