Very satisfied.
It boils down to two things:
Customer Service and Quality of Repairs.
I will highly recommend them.
10/15/2024
Sharron O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service.
9/24/2024
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I need to bring the car back... there's a rattling noise at the area of repair.
9/21/2024
Theody Mae. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with Craftsman Collision! They were professional, prompt, and provided excellent service. I received daily updates on my car’s progress, and they were always communicative and responsive to my questions. My car was ready exactly when they said it would be, and the whole process was smooth. Highly recommend!
9/6/2024
Josue C. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck was meticulously restored to its factory condition with new OEM parts installed and expertly painted. The results are so seamless that you can’t even tell it was worked on. The quality and craftsmanship are truly outstanding. I've definitely found my go-to body shop!
9/5/2024
Martin P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional craftsman and courteous staff
9/1/2024
Rod W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Front desk (believe Angie was her name) was great to deal with!
9/1/2024
Diane Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent from beginning to end. The repairs were beautifully done. Thank you!
9/1/2024
John . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will be bring my truck in Wednesday to finish the work.
8/12/2024
Mike Ryan. VERIFIED CUSTOMER
Vehicle Make : Subaru
There was some overspray spots and discoloration. Overall the repair was spot on which is important at the end of the day. Paint could always be corrected or repainted. And broken frame and bumper takes skill.
7/1/2024
Edward G. VERIFIED CUSTOMER
Vehicle Make : BMW
Craftsman Collision has become our go to body shop for our beloved BMW wagon that has, unfortunately, become a fender bender magnet.
6/30/2024
Paula V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Claudia and team were great from the moment I came in for estimate. Her confidence and clear understanding of the industry made me choose Craftsman. When I dropped my vehicle off she was very clear in explaining the process. Helped me get to rental car and kept me in the loop the whole time they had my car. Repairs were completed well and in a timely manner.
I will definitely recommend Craftsman to others.
6/23/2024
Antonio D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Worked out well for my self fast turn around on my truck and very friendly people to guide me through the process I will recommend this as pace to family and friends
6/15/2024
Alan S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
I had Craftsman repaint my bumpers and they did a great job. The craftsmanship is 100%spot on. The color is perfect and my Jag looks as nice as when it came off of the assembly line in 1997. Thank you to everyone at Craftsman, especially Alex who personally completed my car with a light color sanding to remove some stains on the original paint job. The car look beautiful.
Alan S
6/11/2024
Rosalinda M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff is accommodating and helpful. We are happy with your services.
6/10/2024
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your efficiency and communication was top notch!
6/9/2024
Mary P. VERIFIED CUSTOMER
Vehicle Make : Honda
The car seems to be in good shape. The tire light turned on. I took it to Hohen Honda. They checked all the tires and the light turned off. I love how it is running.
5/31/2024
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I emailed the service representative who facilitated the repair about not knowing where the cargo cover that was found in the back of my car after the repair completion came from snd have not heard back.
5/19/2024
William N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Initial estimate was considerably lower than actual estimate. Preferred method of contact was email and I never received an email. However, beyond those two factors. Work was professional as always. Staff was courteous and friendly. Work was done ahead of estimated time.
5/5/2024
Paulette N. VERIFIED CUSTOMER
Vehicle Make : Audi
This is an amazing organization doing superb work with the highest public relations employees. Claudia is fabulous!