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Real Reviews from VERIFIED CUSTOMERS
Jill J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied
4/20/2017
Ann C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional - excellent service! Thank you!!
4/19/2017
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amazing job with the repair and also above and beyond with the interior cleaning. Thank you so much! Staff were all incredibly friendly and helpful, which makes a significant difference in impacting quality.
4/19/2017
Mary-ann W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did an amazing job
4/18/2017
Travis S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was extremely helpful, just graditude for everyone and what they had done from when I left my vehicle til I picked it up.
4/18/2017
Brenda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with the service
4/17/2017
Richard D. VERIFIED CUSTOMER
Vehicle Make : Subaru
From start to finish it was completely hassle free
4/15/2017
Maya S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful, very nice people, car rental on premises is ingenious and so convienent.
4/14/2017
Sally C. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very professional and they did a great job
4/13/2017
Sabrina F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with communication, repair, and detail! Nice touch !
4/13/2017
Dustin A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It took a ridiculous amount of time for my car to be repaired, 2 days shy of a month. I dropped it off for an estimate only and was very adamant about only wanting an estimate and my car was torn down before notifying me. They didn't even get to my estimate or even begin ordering the parts for my car until over a week after I dropped it off. I didn't have rental coverage and they knew this. Being without my car for a month was ridiculous when all it needed was a rear windshield and plastic components. My expected completion date was changed a total of 4 times. Then when I received the text it was ready for pick up at 8am, I went in at 3pm and it still wasn't ready. It's comical the amount of text alerts I have on my phone about my completion date constantly being pushed back. This was hands down the worst experience I have ever had at a repair shop. I will 100% being leaving a very long and negative review on google, Yelp and any other platform I can. There is no way I will ever recommend this company to anyone, it's like it's being run by a bunch of highschool students. Absolutely unacceptable is how I rate my experience with carruba collision.
4/12/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The girls in the front were very kind and curtious... and my truck looked great when I got it back...very nice job on the detail on the inside...the only thing I saw was a little of the "orange peel" look on the fender after paint....otherwise...great experience
4/12/2017
Leo P. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair should have been done sooner.
4/6/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Outstanding job and excellent customer service!
4/4/2017
Evan J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Appreciate the earlier than estimated repair time.
4/3/2017
Kimberly P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at the Hamburg location goes above and beyond! They're so friendly and personable I would never take my vehicle anywhere else! I was impressed by the updates given and the availability for assistance via the phone. My car looks brand new--- thank you!
3/31/2017
Lin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work is completed when promised and the attention to detail is excellent
3/30/2017
Susan C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very efficie,t, friendly and aim to plea see
3/30/2017
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car is not done to my satisfaction
3/29/2017
Mary Beth. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything with very smoothly! The text updates were great, and we LOVED that you cleaned the interior of our car as an added bonus. Great service! Thank you!
3/29/2017