Happy with the results just took longer than expected.
8/18/2015
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Ford
Job was well done and I am satisfied with your work
8/14/2015
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to drive the car a few days before I commit to "yes." However, to date the work done was to my satisfaction.
8/6/2015
Emily Z. VERIFIED CUSTOMER
Vehicle Make : Kia
The text message updates were very convenient, front desk staff were extremely friendly and helpful at both drop off and pick up. The check in calls to keep me updated on my vehicle were also done by very professional friendly staff. I would recommend the tonawanda carrouba collision to any of my friends and family.
8/5/2015
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am thoroughly satisfied with my experience at Carubba Collision in Tonawanda. Jed was the associate that helped me. He was extremely helpful with an unusual situation involving a Canadian insurance company. Jed was a true professional every step of the way. If I ever need collision service again, I will be sure to come back to Carubba thanks to the excellent service I receive from employees like Jed.
8/4/2015
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job, paint match is excellent.
7/23/2015
Lewis W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept in touch every step of the way. Thank you.
7/6/2015
Brian B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone At carubba that I was in contact with were awesome. Even though my repair was not big by any means, you all worked to take car of my truck in a timely manner. You all know the important of what a vehicle means to its owner. Thank you. I will have to add that you washed and vacuumed my truck. That was a nice surprise. You do not find that kind of commitment to making a customer very happy in many places. Hopefully I won't have to use your services again but will share my good experience with your company. Thank you again.
Brian B
6/17/2015
Caitlin A. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle looked amazing and it was finished much faster than anticipated which I appreciated.
6/7/2015
Melissa N. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys rock! It was great receiving periodic updates and the best part was getting my jeep back EARLY!
5/16/2015
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The Carubba team on Niagara Falls Blvd did a great job as always with the recent repairs to my Jeep. They gave me a realistic completion date from the start and kept me informed as work progressed through emails and text messages. I never had to call to ask how things were going. The repairs along with the customer service are spectacular! Thank you for doing the best job possible every time!
4/10/2015
Bennie A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Keep up the good work. The repair and paimt looks great.
Thanks
4/8/2015
Edgar A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks almost brand new again.
3/25/2015
Francis S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work and customer service
3/5/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job! The car looks just like new. Thanks to everyone involved in repairing/working on my car!
2/20/2015
Tracie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very professional and friendly. Wonderful job.
2/11/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Subaru
You may want to tweak your messaging system. Two hours to wait for a return phone call is way too long.
You guys did a great job!!!
1/28/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Scion
Great people, pleasant, very helpful. They made my experience painless!
1/17/2015
Edward P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was told the repairs were minute and I would have my vehicle back within 4 days. In reality you had my vehicle for 16 days. The entire time I received numerous excuses. Mainly they had to order more parts. In addition I had to pay taxes and rental rates for 16 days as opposed to the original 4 days. All before a holiday. I am not pleased I am not satisfied with the lack of communication and I am beyond irritated with the lame excuses.