Took 5 weeks to perform a quoted 4 day job, did not fix all dents in door, did not clean truck when done, have not received 10% off refund after two weeks. Did not fix check engine oil light. Did not replace fuel filter or note light was on in five weeks time. Did not check truck for proper operation after repairs and five weeks in shop.
12/19/2017
Dawn T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Above and beyond. I never expected them to clean my car so thoroughly before returning it. Thank you!
11/17/2017
Jason K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I believe that my right front tire was damaged as a result of the accident that brought me in. It was not noticed or replaced. Also when the vehicle was released back to me the bumper facade was not replaced correctly. The side that was hit is installed and fits snugly, however the opposite side now is off and I now have to go back at another time to have them reinstall it correctly. Causing further loss of work time.
11/4/2017
Sue H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly, courteous, professional.
11/3/2017
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a pleasure to work with the professional, caring team.
10/12/2017
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the work done and the honesty and courtesy and appreciation for the customer plus the text updates kept me better informed than trying to call in to check status
10/7/2017
Steve B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe and Nick were great. While in your shop my paint on my truck was damaged. The fix required buffing one side and repainting the hood. I'm not at all happy about that. This is the second time my truck was damaged while in your shop. Seems to be a trend.
10/4/2017
Linda V. VERIFIED CUSTOMER
Vehicle Make : Buick
It doesn't look like anything ever happened to my car how more perfect Kennett be it's clean it's gorgeous they help me remember how to work everything they went out of their way to do a few extra little things for me I'm very pleased
9/27/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Phenomenal job of repair of my car. But it is rhe people skills that sets them apart. Friendly, yet professional, they go out of their way to make this experience as good as it can be
9/1/2017
Heather H. VERIFIED CUSTOMER
Vehicle Make : Ford
The headlight is not lined up correctly with the body line. The gap between the bumper and the headlight is off. There is an imperfection in the paint. Please call my husband, Earl, to discuss these issues. ****-****-xxxx.
Thank you,
Heather H
8/26/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! They worked well with the insurance company and got my car repaired very quickly.
8/26/2017
John J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thx
8/19/2017
Pauline F. VERIFIED CUSTOMER
Vehicle Make : Buick
I think the charges were too much
8/3/2017
Nallely W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great staff.
7/22/2017
Ashley H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service! You guys made me feel cared for and like you would take care of everything! Thanks again!
7/9/2017
Christina C. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very polite and respectful. They did great work my car was even washed and it looked like it was vacuumed out they were I would take my vehicle's back there. I've also recommended them to my friends who need work done because I just like them there
6/28/2017
Bobbie R. VERIFIED CUSTOMER
Vehicle Make : GMC
The car was not clean at all outside and grease on my seats & white dust all over the dashboard and the inside drivers door was covered with dirt from shoes kicking it. The body where the damage was had not been buffed out well, Nick in the body shop got a rag and was buffing on it. When I got home I could see in the shade that the paint looks like it isn't smooth where they had to repaint. Kinda looks like a sponge or rag was applied when paint was wet. So I called my insurance agent and reported it. I will be bringing it back on Monday morning. No I am not happy with my experience.
6/24/2017
Nate W. VERIFIED CUSTOMER
Vehicle Make : GMC
Looks great, got my truck scheduled in fast and it was done when they said it would be.
6/23/2017
Laura B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very professional and fixed my car quickly. Looks like new again.
6/15/2017
Margaret L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was very impressed with Nick and the other body shop people. They were very efficient and fixed it underneath the price that they had been quoted.