My hood latch was damaged in the collision and was not repaired
9/29/2016
Marciano M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
9/23/2016
Alicia A. VERIFIED CUSTOMER
Vehicle Make : Honda
Robert went put of his way to keep me updated and was really nice and very competent. Although he made sure I had a rent a car reservation everything. I was very pleased.
Thank you
9/23/2016
Debra S. VERIFIED CUSTOMER
Vehicle Make : Kia
I like the way that I got my car fixed fast and easy no problems they were very polite and professional , in the future I will refer u to any of my friends family or coworkers again thank you very much for your service A-****????
9/23/2016
Karon M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the thoroughness of the repairs. My vehicle looks and drives great.
They went beyond what a surface look would have dictated and identified a safety hazard as a result of my accident, that they repaired. Because I sometimes have my grandchildren or my sister in the vehicle with me, I am very grateful they found what I felt had been impacted and they fixed it.
9/20/2016
Mary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
All staff were curtious and friendly and I was very happy with their service. Jesse Cepeda went above and beyond. I truly appreciate his attention to detail and his willingness to go that extra mile. He deserves a well earned commendation!
9/14/2016
Ismael R. VERIFIED CUSTOMER
Vehicle Make : Volvo
I already completed the survey with details. my number is ****-****-xxxx if you need to talk with me. thanks,
9/13/2016
Shelly R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great service.
9/10/2016
Songmiao S. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome work!! Dropped my car off on a Thursday got it back next day like nothing ever happened!!
9/10/2016
Kikishia R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service
9/7/2016
Alva Guadalupe. VERIFIED CUSTOMER
Vehicle Make : Toyota
I enjoyed being accommodated with a rental vehicle during the time my car was in the repair shop. I enjoyed the updates in regards to the repair status.
9/5/2016
Kathryn Eileen. VERIFIED CUSTOMER
Vehicle Make : Honda
I am still waiting to have my car alarm restored to its prior settings of not beeping when I press the alarm
9/1/2016
Leslie W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service and Robert was the best.
8/30/2016
Erik C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks.
8/27/2016
Kira W. VERIFIED CUSTOMER
Vehicle Make : Lexus
SERGIO was professional, precise and informative. He handled everything SUPERBLY and answered all of my questions and kept me informed every step of the way. My third party who paid for my repairs (Joe Mack) was equally impressed. Bravo SERGIO!!
8/26/2016
Gladys M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had a pleasant experience due to the customer service provided. Tom was very factual and went over and above to fix my car. He was able to get the parts for my 12 yr old car quickly. All of your clerical staff was very helpful and I sincerely appreciated the updates and follow up.
I will definitely your firm if needed again.
Gladys Ross
8/26/2016
Saundra D. VERIFIED CUSTOMER
Vehicle Make : Honda
I very much appreciated the kindness and professionalism of the Pacific Elite staff. Everyone was courteous, helpful and kept me informed on the repair process.
8/26/2016
Comia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done, people are nice and accommodating specially Jesse Cepeda. I will highly recommend your shop to friends and relatives.
8/26/2016
Wiley P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service but most of all the workmanship on my vehicle was outstanding
8/25/2016
Freddie W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Steve, your estimator, is truly a professional, I will defilniltely referral him to other customers.