Robert was awesome, very professional and kept me informed on the progress the entire time.
8/22/2018
Diana C. VERIFIED CUSTOMER
Vehicle Make : Dodge
First of all, I want to say Thank you to Robert Thi he was great. He kept me updated on my vehicle. He was great from beginning to end. The staff was nice and friendly. My car looks great. Thanks again.
8/22/2018
Jose Nelson. VERIFIED CUSTOMER
Vehicle Make : Toyota
THERE IS A GAP OF ABOUT **** INCH AND A HALF
LEFT BETWEEN THE REAR BUMPER AND THE BODY
OF THE CAR. TOLD THEM AT THE TIME THAT I PICKED UP THE CAR. THEY SAID, " LET ME GIVE
IT TO THE MECANIC TO ADJUSTED. THEY DID NOTHING. THEY GAVE IT BAC TO ME WITH THE SAM PROBLEM. I SAW THE PROBLEM RIGHT AWAY WHEN I SAW THE CAR AFTER REPAIR. ON THE STREET WHEN I SEE A TRUCK LIKE MINE THE REAR BUMPER IS VERY ATTACHED TO THE BODY. MINE IS NOT.I'M
NOT HAPPY WITH THAT. ALSO WITH THE SCREEN THAT SAYS THE TEMPERATURE AND THE HORIZONS BY THE MIRROR IS NOT WORKING. THAT WAS LEFT LIKE THAT FROM THE PREVIOUS REPAIR.I TOOK IT TO THE DEALER AND THEY SAID THAT THING WAS
BURNED BY A SHORT. I EXPLAINED TO THEM ABOUT
THE ACCIDENT AND THEY SAY IN THE IMPACT SOMETHING HAPPENED THAT CAUSED THE SHORT.
I WOULD LIKE TO GET THOSE (2 THINGS FIXED
PLEASE IN ORDER TO BE HAPPY) ****)THE GAP BETWEEN THE REAR BUMPER AND THE BODY.
2) THE PIECE OF EQUIPMENT THAT TELLS THE
TEMPERATURES AND HORIZONS.
THANK YOU,
NELSON PACHECO DATE: 08/19/18
8/20/2018
Gwen /jackie. VERIFIED CUSTOMER
Vehicle Make : Lexus
From your office staff, to your branch manager all were respectful, courteous, patience
Contacted me as to when my car would be ready and when I would be picked up
Everything was completed on time and your Branch manager did the satisfied with the repairs walk
I was throughly pleased and impress with the repairs along with the courtesy wash
8/18/2018
Marilyn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Pacific Elite for being so nice and professional. I will definitely recommend my friends and coworkers. Your the best ????
8/17/2018
Geselle J. VERIFIED CUSTOMER
Vehicle Make : Acura
Robert provided support with any questions I had and my car was ready when I was told. Shuttle service was big help too.
8/17/2018
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank for working quickly, and for keeping me updated with the text messages. I really appreciated being in the know of the cars status.
8/16/2018
Evelyn J. VERIFIED CUSTOMER
Vehicle Make : BMW
The workmanship was superb
8/16/2018
Deshine T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thank you . Daniel keep me informed I am satisfied with my car!
8/16/2018
Dee-jour C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service and support from Robert Thi , very satisfied.
8/16/2018
Dian C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Process was smooth and efficient. Car completed on time as promised!
Staff was professional and courteous! I had used Pacific Elite before
thru my insurance and was satisfied with their work
This is why I went there again for this work on my car.
Work was excellent and car looks great.
I would recommend Pacific Elite.
8/15/2018
Nygelia B. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome service!! Will recommend you guy's to my family and friends!! Thanks so much
8/15/2018
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Honda
My car is beautiful, like it was when I bought it. Thank you!
8/15/2018
Felice ****. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service e was wonderful very pleased how he helped me I m very satisfied with pacific elite especially michael????????????
8/10/2018
Marcos C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience. They even washed my car inside and out. Thank you to all the workers.
8/10/2018
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m very satisfied with the great job they did on my car looks like brand new. The people are very friendly. It was a very good experience thanks again
8/9/2018
B J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Steve took charge of my Lexus and had it repaired and delivered to me in record time. I have never before experienced that level of expertise and
commitment in a car service business.
Thank you Steve, Jesse and the office and shop teams.
8/9/2018
Diane A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car has to go back, work not repaired correct
8/8/2018
Roxana S. VERIFIED CUSTOMER
Vehicle Make : Honda
This place is great Danny was a great help didn’t have any issues he explained everything good thank you Danny!
8/5/2018
Renee W. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff was completely professional and got me in and out in no time will definitely come again.