I’m very satisfied with the service. The customer service and the work done on my car was excellent. I would recommend this place to my friends and family. Thank you.
7/4/2019
KEITH R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The quality of knowledge and services was superb and Amazing on the turn around time and updates incredible
7/2/2019
ERLINDA R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Geo and the whole team keep me informed throughout the whole process which made me feel part of the whole process every step of the way. Thank you for your services Pacific Elite team.
6/30/2019
Wilmer F. VERIFIED CUSTOMER
Vehicle Make : AUDI
I appreciate the updates and taking care of any issues, but some of the finish details got missed, driver door handle not sitting flat, inner door panel cracked, door hits bump on frame causing not to close. the paint quality is great. They will order inner door panel and hopefully when I take car back it would be corrected.
6/29/2019
SANDRA B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Fast and good service thanks.
6/27/2019
Sugantha G. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
All staff at Pacific Elite Collision center are extremely courteous and helpful, especially Elmer who went out his way to help us assuring us about the repairs.
Taylor was wonderful in explaining everything patiently and making us feel that we came to the right place for the repair of our car.
Job extremely well done!!!
6/25/2019
JAN DOROTHY. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Completely satisfied with the repairs to my Toyota and the top notch customer service! Will highly recommend your company, thanks!!
6/25/2019
ANITA B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everything was satisfactory. Ease of just dropping of my car for repairs, text messaging on updates, Victor at the front desk very sweet; Elmer my adviser very courteous took his time to explain everything. I arrived with just a few minutes to spare before closing, everyone in the office still had a smile on there face willing to help. I was there on Thursday evening6-20-19. Thank You.
6/24/2019
Jillisa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Pacific Elite employees were very professional from start to finish. I appreciated them making this a pleasant experience.
6/23/2019
Lucy Valentina. VERIFIED CUSTOMER
Vehicle Make : KIA
I want to thank Taylor Covington for helping me with the process regarding my kia very professional I would recommend anyone with getting there crashed car there every one there very nice great customer service I am very happy Thank you so much .
6/22/2019
JOSE R. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great easy all around process. Straight forward and great customer service. Will definitely be back.
6/21/2019
Sun Kyung. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Thank you Taylor. It’s always good to see a lady working at the field traditionally dominated by men. I am glad my car was taken care of by you. It was tough for me to go thru the repair since it was not my fault but I had to take care of it since it’s my car. But you somehow made he process humane. God bless.
6/21/2019
JAMES S. VERIFIED CUSTOMER
Vehicle Make : GMC
I enjoyed being updated on the progress of how my truck was coming along. Also that I could be texted, emailed, or phoned if there were any concerns, or information need to be completed, to continue with the progress of my vehicle.
6/13/2019
Ada H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you!!
6/8/2019
KHRISTIAN ASHLEY. VERIFIED CUSTOMER
Vehicle Make : FORD
Nick was great
6/8/2019
CHRISTIAN C. VERIFIED CUSTOMER
Vehicle Make : SCION
Extremely fast service and amazing staff as always! Hopefully we won’t have to cross paths again but if we do, you’ll be the first people I call!
6/7/2019
TERRY G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Elmer Cerritos and Christina Chavarria have such great customer centered skills, they are a credit to your company and keep me coming back. The repair looks great. I can’t say enough about Downey West!
6/6/2019
SOBEIDA L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was excellent as well as the services provided
6/4/2019
GEORGIA P. VERIFIED CUSTOMER
Vehicle Make : Honda
Pacific Elite Collision is the only place that my family and I trust our automobiles to be repaired back to its original state. They also detail your automobile beautifully. Everyone there is kind and professional.
6/1/2019
JAVIER L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Nothing but professional staff at Pacific elite. Aside from professional, very courteous as well.
I am very happy with my experience there.