Thank you for a job well done. We are
very pleased with your quality.
6/13/2014
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Ford
Incredible service and follow up from beginning to end. This is my
second time at Firestone Auto Body for a reason...quality and
timely repair service that I could trust and depend on. Awesome job!!!
Thank you for taking car of my car.
6/10/2014
John L. VERIFIED CUSTOMER
Vehicle Make : Acura
You guys did a great job!I really appreciated the notifications about the whole process.
6/10/2014
Mario R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks to you guys excellent customer service
6/8/2014
The Art. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and overall experience. Thank you
6/6/2014
Ilene D. VERIFIED CUSTOMER
Vehicle Make : Dodge
OUTSTANDING CUSTOMER SERVICE BY ALL EMPLOEES EXAPEVIALLY AL!!! My truck looks fantastic!! Not only did they remove the scratches & dents left by a drunk driver but they polished it up inside & out!! It's like driving a brand new truck!!! Thanks again!! I highly recommended !!!
6/6/2014
Adam F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely happy with the customer service from Al (sorry can't remember his last name). He was extremely flexible with my schedule and a pick up of my vehicle. Furthermore the work on my vehicle was above and beyond what i expected.
6/3/2014
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire job was amazing. Havent seen my car look this good. Amazing.
Great job
5/21/2014
Krystal G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My advisor, Al was very pleasant and personable, he kept me well informed of what was going on with my vehicle. He was thorough and I appreciate that type of communication. The entire process went very smooth and I am completely satisfied with the level of professionalism, I love how my car was fixed and I would highly recommend your services in the future!! Thank you for a Job Well Done!!!
Also- another note, I am a pretty independent woman, therefore i didn't seek much assistance when transferring the items from my car to the rental, nevertheless some of the men staff there, saw me carrying the items and quickly rushed to assist. I am so grateful for this, I guess chivalry is not dead!! :-)
5/21/2014
Mark M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Edgar was professional and impressively competent and knowledgeable which gave me confidence that the work would be done well. Edgar was fair and honest.
5/17/2014
Gam H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and friendly. The text updates were very convenient. The occasional call was pleasant as well.
5/17/2014
Theresa Soraya. VERIFIED CUSTOMER
Vehicle Make : Nissan
A representative had provided inaccurate information. He told me my car was going to be ready on a Friday afternoon. I arrive Saturday morning and to my surprice the car was not ready. Also the representatice never kept me updated with the car repairs.
5/9/2014
Ruben D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate there profecionalism and great work. One thing they need to work on is their promise to let the customer know through text how progress is going on the vehicle. I didn't receive any progress text as promised but other than that I'm very satisfied
5/8/2014
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for the text updates and the fantastic work on my car. It looks brand new again. All of the staff was professional polite and patient. Thank you :)
5/5/2014
Rainerio Q. VERIFIED CUSTOMER
Vehicle Make : Honda
My alarm sounds differen
4/27/2014
Byron S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was notified view text that my car would be down and it wasn't done until two days later. I had to pay two extra days for insurance on my rental and it left me a bit irritated. The work in the car was great. Thanks. On a scale from ****-10 7 because of the production mgr responsibility on keeping me posted.
4/25/2014
Anesia M. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks for all your hard work. I am satisfied and will definitely be back. Also sending referrals your way. I was referred by my brother Aaron Carr from Farmers Insurance
4/9/2014
Marlon/denise S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys are by far the absolute best body shop I've EVER been to. Everyone is super helpful and willing to answer any & every question. My car was returned to me in BETTER condition than when I turned it in (washed/cleaned/vaccumed)! You guys even lifted the stain of black on my red leather seat! AMAZING! :) Thank you so much, anytime I need a repair or I know someone else who needs one I will DEFINITELY be going to you guys!
3/29/2014
Jose G. VERIFIED CUSTOMER
Vehicle Make : Honda
They were extremely polite and patient. They were also honest and completed the job in half the time expected. There are great people working there and I am thankful for the perfect service they provided. Outstanding job! Thank you once again. Keep up the great work!