Very pleased with the quality of the work as well as the customer service I received from Angel . He went above and beyond to make sure my car was ready when I expected it. Kept me informed of progress. A great experience !
3/6/2015
Samuel O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were fine but did not finish scratches on the door handles as suggested by Al. but the repairs that were part of the original claim were fine. If you are not going to do additional work or slight repairs your representatives should not offer them.
Sam Olivito
3/1/2015
Ana H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
2/28/2015
Maricela J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great staff, friendly and professional.
2/27/2015
Mary Y. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were doned great... very courteous, caring and polite employees.
2/26/2015
Rose Marie. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional work and good customer service.
2/23/2015
Rosemary M. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated all up dates on when vehicle will be ready!
2/23/2015
Gabriela O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Edgar **** was very helpful answer all my questions and concerns about my vehicle.Was very happy with the great and excellent service they provided to me thank you Edgar,Maria and Noemi.Happy with the work they did on my car thank you Pacific Elite Collision.????
2/21/2015
Maria Z. VERIFIED CUSTOMER
Vehicle Make : Cadillac
We are really happy with the final result our truck looks great. Thank you Edgar and staff for letting know details and for providing us with great customer service.
2/20/2015
David F. VERIFIED CUSTOMER
Vehicle Make : GMC
The car came out perfect. You can't even tell that there was an accident. I'm really impressed. The car was washed when I picked it up too! I also liked the text message updates. Thank you and the team!
2/12/2015
Michelle G. VERIFIED CUSTOMER
Vehicle Make : Honda
Edgar did a fantastic job. He kept me informed of exactly what was going on with my car and the insurance company. He dealt with issues immediately as they occurred. He always acted in a professional manner. For example, he arrived on time to our appointment, had the paperwork ready, knew all the issues that needed to be discussed and got everything taken care of right away.
I would definitely recommend Firestone Autobody and tell them to ask for Edgar.
2/11/2015
Ericka M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Extra mile goes a long way. When I saw my car it was washed! Great job guys thanks
2/9/2015
Delgado.edith Orozco,yamiley. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job. Compketely satisfied. Everyone is really nice
2/7/2015
Maria F. VERIFIED CUSTOMER
Vehicle Make : Saturn
The y not only did a great job, but they have an awesome caring and commited
Staff! They were in touch with my unique needs as a wheelchair user, a reare quality in a service provider! I would recommend them highly to anyone. Thank you.
2/7/2015
Lew M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service.
2/3/2015
Ana M. VERIFIED CUSTOMER
Vehicle Make : Nissan
thank you
2/2/2015
Brenda A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Best customer service. Very satisfied with the job done to my car.thank you
1/29/2015
Enrique M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really recommend this place to take your vehicle if you ever need a collision repair. They do really good work.
1/29/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys were awesome. This was my first time needing my car to be repaired due to an accident, and it was hassle-free. Thank you! No offense,
Hopefully I will never go through this again, but if I do, I am 100% confident Pacific will take good care of the needs of my car and myself. Thank you so much.
1/16/2015
Maricela C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every thing was great . The service was fast and customer service was good !