Excellent customer service. Very professional. They explained the whole repair process and provided timely status updates on the repair of my vehicle. The repairs to my vehicle was finished in the estimated time frame. The repairs and paint job was perfect. You can't tell where or what happened to the vehicle. Thank you. Would definitely come back again.
9/9/2019
CARLOS C. VERIFIED CUSTOMER
Vehicle Make : HONDA
I think they did a great job the car looks the way it did before.
9/7/2019
ELVA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Professional workmanship.
9/6/2019
NANCY A. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Kristina and Carlos were amazing! My car came out just how I expected it to be! Kristina thanks again for the discount on enterprise! I love the work environment it doesn't feel like a regular job that you click in and can't wait to get out; it felt more like you're walking to someone's house and feel the family vibe ! I truly appreciate what has been done to baby!
9/5/2019
ALMA R. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Your team was very helpful in taking care of my car. They were very professional and very friendly. I will definitely recommend your shop.
9/4/2019
AL D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great team, treated like a family. Very pleased to have dealt with such professionals. Thank you!
9/1/2019
Isaac V. VERIFIED CUSTOMER
Vehicle Make : KIA
God job and apreciate your bussines thank you for everything
8/30/2019
MARIA S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I am very satisfied with Pacific Elite Collision quality job they did on my car. The staff is very helpful great costumer service. Carlos and Victor were ready to answer all my questions and took care of my problem. I will highly recommend this place.
8/28/2019
ISRAEL T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was satisfy with my service. My car looks brand new. like nothing happened.????????????
8/26/2019
DEISY L. VERIFIED CUSTOMER
Vehicle Make : FORD
Best customer service Elmer is a 5 star rep. Truck came out very nice and clean. Great updates via email and communication was awesome. Thank you again.
8/24/2019
GWENDA M. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff and mechanics at Pacific elite are courtesy and professional and treat the customers extremely well.
8/23/2019
Catalina P. VERIFIED CUSTOMER
Vehicle Make : KIA
The professionalism from your customer service Representatives is exceptional. At the front counter Christina's professionalism, courtesy & ability to answer all my questions is an asset to your company. Geo whom served as the agent OR technician on my claim was very courteous, professional and seemed as an expert in the realm that we dealt with. The text messages received by your company daily regarding the process and progress of my vehicle was exceptional and appreciated. The customer service from Christina is very inviting to come back and work with your company. In all, I am a strong believer that both Christina and Geo are a great asset to your company.
8/21/2019
Vanessa L. VERIFIED CUSTOMER
Vehicle Make : HONDA
You guys did a fantastic job also was fast on getting my car done and always were Updating me thank you guys
8/21/2019
KRYSTALE G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The entire team was extremely helpful through the whole process. Accidents are stressful and this company made sure that I and my car were well taken care of! I would totally recommend Pacific Elite anyone involved in an auto collision. There were moments when they became busy in the office but they maintained wonderful rapport with customers and their customer service was impeccable! Thank you for your service Pacific Elite!
8/21/2019
FERNANDO R. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great, professional, honest, and friendly service. Will definitely come back as needed.
8/21/2019
MARTIN F. VERIFIED CUSTOMER
Vehicle Make : FORD
Great updates through email. Finished faster than expected. Car looks good as new. Very pleased.
8/19/2019
MARIA C. VERIFIED CUSTOMER
Vehicle Make : DODGE
I’m so satisfied and happy that it was done before they had said it was thanks to all of your team
8/18/2019
JOHN S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Great service
8/17/2019
LETICIA S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The Tech Geovany went above and BEYOND to ensure my vehicle was back to "like-new" status. Great customer service and made sure I felt comfortable enough with the work that was done. I would recommend this company to my grandmother.