Jim Graves the Manager whom I have dealt with on both of my Lexus repairs, is Amazing, keeping me informed on the day to day progress on my car. Very satisfied with management, and overalls service. Pacific Ellite is my go to body shop. Hopefully I will not have to return, but if I do. Pacific Ellite in Downey is the one.
2/22/2018
Javeir C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Carlos was great. He kept me informed and my car was completed ahead of scheuled.
2/21/2018
Carole T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only problem I see is that I had requested an alignment and the steering is still loose but I was going to take it in for an alignment in either case. If there is any problem I will contact you.
2/20/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Nissan
EXCELLANT SERVICE GEOVANY WAS AWESOME
2/17/2018
Brenda Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff, professional and attentive.
2/8/2018
Shelia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you. I really appreciate all the work. You guys are the best. I am and always been completely satisfy with the work you guys do.
2/4/2018
Randall F. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys have worked on both of my vehicles both time I was completely satisfied. Thank you
2/3/2018
Alejandra G. VERIFIED CUSTOMER
Vehicle Make : Ford
great service, provided daily status information pertinent to vehicle repairs.
2/1/2018
Jazmine C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carlos Flores made the experience well worth the wait !!! Kept me in the loop with the details of my repair. Left my truck looking brand new !! Couldn't be more thankful and impressed!
1/27/2018
Steve R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My Cadillac was delivered ahead of schedule. Always had good communication with Cesar. Thank you, Steve R
1/25/2018
Carlee M. VERIFIED CUSTOMER
Vehicle Make : Nissan
They surprised me by getting the car done faster than planned! Love love love and sooo very thankful for the car wash as well! Best experience ever!
1/6/2018
Lidia O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am glad I chose to work with Pacific Elite. The team is very professional and they keep you updated every step of the way. Thanks again!
1/5/2018
Ricardo B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The entire staff was great. The quality of the staff and facilities are exemplary. The excellent work performed on my vehicle is a direct reflection of the people who executed it. Great job.
1/3/2018
Jorge M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Service
12/31/2017
Zhayda G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The office staff was friendly. They helped set up my car rental pick up to take me to Enterprise. Tony was professional and when I would leave messages he would returned my calls that same day. When I requested an email about my quote he sent it in an appropriate time frame. The car was fixed on time. The workmanship looks great.
12/30/2017
Luis S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great see
12/30/2017
Stella M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint isnt exactly the same color
12/24/2017
Gloria F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Getting the updates via text was great and didn’t have to wonder in the status. Everyone was nice and helpful
12/23/2017
Juan L. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony updated me daily on the progress of my vehicle. My car was completed on time.