From the moment I left my vehicle with them, they were welcoming and ensured that I was aware of the process of my repairs.
4/13/2018
Frank C. VERIFIED CUSTOMER
Vehicle Make : Honda
Geovanni and the rest of the staff were great. The repairs on my vehicle make it look good as new and I couldn’t be more satisfied.
4/12/2018
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Honda
Car finished a week ahead of schedule and looks like new. Great job. Second time taking my car to this location. Recommended this place to my mom for her accident as well. Hers is being worked on too. No complaints
4/12/2018
Gilberto B. VERIFIED CUSTOMER
Vehicle Make : Honda
Got the car back promptly and geo was an amazing person taking care of me and letting me know updates about the car
4/11/2018
Oscar B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpfull and professional.
4/9/2018
Victor H. VERIFIED CUSTOMER
Vehicle Make : Ford
Mr Flores
Mr Graves
and staff provided excellent service
Thank you
4/7/2018
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I didn’t expect the interior to be cleaned. It was a welcome discovery. Thank you for all the work your company put into fixing my car!
4/6/2018
Rosalva M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you. You guys did a great job.
4/5/2018
Alexis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will definitely be returning to you guys again and I will tell everyone I know that you guys are amazing. I loved the way the team was on it and had my car super fast.i want to thank Carlos Flores specially for being on top of things and keeping me informed of every step of how my car was coming along. And also to Ms. Christina the receptionist who greeted me and made me feel as if I was important and made sure I didn't wait too long. To both of these individuals I thank for making my experience a good one and to the rest of the team who did and amazing job thanks
3/24/2018
Terry G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carlos Flores, Collision Advisor went above and beyond to deliver premier customer experience! I can’t say enough about how helpful and courteous driver Fidel and Office Manager Christina were as well. This is the kind of customer experience I know Farmers wants its insureds to have! I will refer with confidence PacificElite, Downey West and so appreciate the “elite” service I was provided! Thank you Carlos, Christina, and Fidel for the great customer experience!
3/24/2018
Sergio S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast professional work, the whole process exceeded my expectation.
Carlos was very professional.
3/18/2018
Oscar R. VERIFIED CUSTOMER
Vehicle Make : Nissan
We very happy with yuour work
We really appreciate
Thanks ????
3/16/2018
Dolores G. VERIFIED CUSTOMER
Vehicle Make : Kia
No.everything was great! Couldn't be happier. Very satisfied with work and love that it was fast.
3/14/2018
Richard A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional and courteous service. More than willing to recommend
3/13/2018
Virgilio A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. The staff
were very professional and
helpful. It was a very nice
experience. Thanks.
3/11/2018
Joanna G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service
3/10/2018
Josh G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Carlos and Christina did a great job of taking care of everything. They communicated on when my car will be ready and were very helpful. I would recommend taking my car back here.
2/28/2018
You L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job, the Fix is complete clean like new
2/28/2018
Oscar H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you! Cesar, Pacific Elite and the team have always exceeded our expectations.
2/23/2018
Soraya M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to say thank you very very much for making my car beautiful again. I really appreciate that you clean my car inside and out. I was very impressed. Thank you for updating me through my email and calling me that really speaks highly of your business.