Thank you Pacific Elite Team for the grate job done to my Dodge Dakota there are no words enough to tank you
5/24/2018
Rhodora N. VERIFIED CUSTOMER
Vehicle Make : Honda
Employees are polite and courteous.
5/24/2018
Roberto G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
5/19/2018
Ramon M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was impressed how fast and efficient my car was completed. Everyone was super friendly.
5/17/2018
Sandy V. VERIFIED CUSTOMER
Vehicle Make : Dodge
I called the facility and spoke to one of the receptionist. I specified that I had just gotten in a car accident and told me I can bring my car in Monday. I asked her if there was any way I can drop it off the same day (Friday), she asked her manager and allowed me to take it in. My estimated vehicle repair was suppose to be 3 weeks out. I kept getting update on my vehicle since day one of my drop off. It only took 2 weeks for my vehicle to be fixed. Thank you guys for keeping me updated throughout the process. Thanks to the manager who checked us out.
5/11/2018
Javier T. VERIFIED CUSTOMER
Vehicle Make : GMC
Really good work
5/11/2018
Monica M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly staff both in the office and in the shop. Second time for us doing business with Pacific Elite Downey location and we are very satisfied with all the the text updates and great customer service.
5/10/2018
Perla R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Liked getting updates on car. Guy that helped was friendly and informative (geo)
5/9/2018
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Made me feel comfortable and confident. Kept me informed. Great result and great customer service. Thank you.
5/4/2018
Raymundo R. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent customer service.
5/2/2018
Kirby C. VERIFIED CUSTOMER
Vehicle Make : BMW
Very helpful throughout the entire process. The updates via email were frequent and convenient and i would definitely look to continue using their service
5/1/2018
Deisy D. VERIFIED CUSTOMER
Vehicle Make : Honda
Cesar was amazing!
4/26/2018
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service!!
4/21/2018
Juan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was excellent. The car was ready quickly and on time.
Would highly recommend this place.
4/21/2018
Martha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Caesar, and the other associates, went above and beyond in all aspects.
Homerun rating.
4/21/2018
Victoria P. VERIFIED CUSTOMER
Vehicle Make : BMW
Impressed by the timing you guys took to finished my car ..over all a great experience
4/19/2018
Jose S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the professionalism of Carlos,and Christina. There were some bumps along the way but the fact that they resolved those issues fast and efficiently made this process a lot easier. I hope I don't have to need the services again but if I do I'll without a doubt choose Pacific Elite again.
4/19/2018
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the best repair place I have ever been to. When I first arrived, every time I walked through a door, someone opened it for me. Carlos was my repair rep and he was incredibly forthcoming, explained everything in layman’s terms, and I felt confident in all his recommendations. I received text messages every few days with progress updates and Carlos would call me within an hour of reciving the texts to provide additional commentary on the status. The car was done in the exact time frame indicated. This is where I will be getting all future repairs done. I had an amazing experience!