i am 100% satisfied with the overall experience with your company. from the clean office to the welcoming staff to mike (****) answering all my questions and assuring me of the work that will be done. the daily txt messages and calls from mike kept me informed and at ease that my car was in good hands. like i told mike today, the kind of service i received from pacific elite is somewhat rare nowadays. i will definitely spread the word around. thank you for the great service!
2/28/2015
Emanuela B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Personels very Professional, efficient and helpful
2/28/2015
James C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very satisfied, Hector Llamas was extremely helpful and professional. I like the fact that he called me about a concern about my trunk. Because he called me meant that he really cared about his job and his customers. I felt that his quote was fair and honest. I would definitely recommend cone collision to all friends and family. A work and service.
2/27/2015
Nannette M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and nice. Could not ask 4 more!!
2/27/2015
Michael Q. VERIFIED CUSTOMER
Vehicle Make : Chrysler
good job as always
2/25/2015
Sherwani A. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys did a fantastic job keep up the honest and good work all the time
2/21/2015
Jim G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Bumper repair. Paint / overall condition of the finished bumper was not acceptable. I think the job was rushed. 4 days is not enough time for a quality repair, plus paint prep and paint. Bumper was uneven and paint was pitted.
2/21/2015
Humberto A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied! From beginning to end, the experience was amazing. Professional, courteous, knowledgeable. Thank you
2/20/2015
Richard C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely not satisfied! My wife was not helped when she needed help! Hector ignored her when car had issues. He is a poor excuse for a adjuster! Alex was not avail for her vehicle delivery and car was not QC'd properly. Had paint crack in bumper and paint runs all over rear of "new" bumper! Very poor quality work! She had to leave vehicle there to be repaired properly! Only help that she received was from receptionist that took the time to walk out and look at issues for her. Again, not her job! I expect a call from management or Alex explaining why this would happen.
Richard C
2/19/2015
Irene C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very careing people
2/14/2015
Mike L. VERIFIED CUSTOMER
Vehicle Make : Honda
All went very smoothly. Thank you!
2/13/2015
Issac T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Though being involved in an accident is never a pleasant experience, Pacific Elite Collision's attention and prompt service made it a lot more manageable.
Thank you.
Isaac
2/12/2015
Loree M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mike **** was AWESOME! He let me know all that was going to happen to my vehicle and very thorough about every detail that ended up being done to my vehicle. Thank you for everything and definitely will refer anyone I know that needs collision repairs.
Loree M
2/10/2015
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were so great, and did a great job on my car
2/8/2015
Kareena B. VERIFIED CUSTOMER
Vehicle Make : Scion
I really appreciate the text reminders and updates, they made me feel secure that my car will be taken care of.
2/7/2015
Windy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and communication. The text message status updates are a definite plus!
2/6/2015
Pam C. VERIFIED CUSTOMER
Vehicle Make : Kia
Please call me and leave a message so I can call you back. ****-****-xxxx thank you.
2/1/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
fantastic
1/31/2015
Marco G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys did a great job and i really appreciated the service, the step by step text update and the quality of the job done. I definitely recommend your shop to anyone i know.
1/29/2015
Gina Lou. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was pleased with the quick turn-around on everything. Kudos to mike and max and thank you!