Great service and customer care. Would definitely come back.
11/21/2015
Cristal O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Carlos and Luis were great to deal with! The made the whole experience as painless as possible!!
11/20/2015
Kristi K. VERIFIED CUSTOMER
Vehicle Make : Ford
I have used Pacific Elite twice now, and they have done a fabulous job! All the staff is extremely friendly, and I would give them all a "10"
11/20/2015
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
mike gave great service! Ladies who worked the front desk were also very nice
11/20/2015
Ricardo R. VERIFIED CUSTOMER
Vehicle Make : Subaru
All levels of service were excellent. From the receptionist to the gentleman that handled my service everyone was a pleasure to work with. Thank you for your help!
11/16/2015
Leung.william Wei-lien. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex was very good and helpful. Thanks!
11/14/2015
Randy E. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very pleased. Michael was professional and took great care to ensure my complete satisfaction. I was surprised to see my truck detailed inside and out! And very grateful.
11/13/2015
Judith S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and professional service. Mike **** and his crew were outstanding!
Overall experience was excellent!
Thank you,
Judith S
11/11/2015
Kwang L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your work was good
Communications average
11/7/2015
Erwin P. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the update and information provided as well as the good customer service of the staff..
11/1/2015
Celia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hello I am so happy To get my car back in two guys did a really good job you guys always send me a text and you give me provide a status about the car and I am so so happy I cannot thank you enough thank you so much
10/29/2015
Amber W. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the ease of communication with text message updates. Very convenient. We've had excellent service from every person we've had contact with. Thank you!
10/23/2015
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for the updates & keeping me informed of the progress on the car. Greatly appreciated
Patricia G
10/18/2015
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
10/15/2015
Eui-ok L. VERIFIED CUSTOMER
Vehicle Make : Honda
Alex and front desk associates were
professional, courteous, friendly, and provided
Excellent customer service!! Our vehicle was
Repaired on time as promised and completely
Satisfy with the repair!!! Thank you!!!
10/10/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service. Mike was an outstanding and informative contact.
10/7/2015
Redha G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Although the actual repair work was fine, I feel very violated by leaving my car at your center because 300 cash was taken from my car console. I understand it was my mistake to leave cash in the car but I momentarily forgot about it during the inspection and drop off. It was located in a concealed, small compartment next to the steering wheel, a place where your workers had no business opening unless they were looking for valuables. I am not expecting the company to repay me because it was my mistake to leave it there BUT as a professional company who must value integrity in its workers, I thought it was important to discuss the incident. I approached Kevin at the front desk about what happened at the time of pick up. He was very shocked and apologetic and told me he would speak to his supervisor and call me back that same day. It is now 3 days later and I have not heard from anyone. Regardless of the quality of repairs might be, I will not use Pacific Elite centers again because of this crime that was committed and my lack of trust in your workers. I'm sorry that one person ruined it for me.
10/2/2015
Michelle T. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service! I was kept updated frequently and appreciate marissa's attentiveness!
10/1/2015
De Ette. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great
10/1/2015
Greg J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional. Mike **** was especially great to work with. We were happy to get the car back so quickly.