Everyone there at Pacific Elite was very kind and helpful. Jesus called to give updates to let me know the progress of my car. The whole team worked well together. I was very happy with how my car looked when I arrived today to pick it up. Great customer service to everyone and a big thanks to Jesus for making my car look so great. Thank you. Lynneta R
5/18/2017
Peter L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing customer service
5/17/2017
Claudia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I want to thank Mike(geico agent) and his crew for their excellent customer service. Thank you for making my experience with pacific elite a pleasant one. Mike is awesome. Thanks for everything.
5/16/2017
George Paul. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great. Liked the work completed. It might just be a simple miss communication. Thank you.
5/14/2017
Rong Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service.
5/13/2017
Alvin H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I love the in results of my car being repaired when I got it back I didn't think it was mine until I see something that I had done to the car but the inside and the outside was perfect as if it never happened thank you guys and I really appreciate the hospitality and the professionalism and the customer service I will always bring my vehicles in any situation like previously to you
5/12/2017
Jeannette B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick ad easy
5/11/2017
Luis F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was completely satisfied with the service and professionalism in the manner the process was handled in the repair of my vehicle. I would highly recommend and give high accommodations to Pacific Elite at Fullerton West and recommend to family, friends or anyone who is seeking repairs on their vehicle due to a collision. Lisette Ortega was my collision advisor and she was outstanding. From the the first moment to when I dropped off my vehicle to the time I picked up my vehicle she was there to assure that everything was going well. Again I applaud Lisette and her staff for the outstanding work and service.
Luis F
5/11/2017
Elvira G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike is very profesional and went out of his way to make everything to my satisfaction. He is an asset to your company and rates the highest in customer service from his appearance to his public relations skills.
Also, I apologize for not asking his name but there was a young African American male who welcomed and directed me to the right person both times I was there. He also assisted me in relaying a message to Mike. Both men really made me feel at home and as if they were friends oppose to someone conducting a business transactions.
Thank you Pacific Elete and Mike for the great work!
5/11/2017
Raul A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I met was courteous and helpful and attentive.
5/11/2017
Brian E. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was amazing. Friendly staff, everyone was polite and made the experience great. The gentlemen in charge of repairing my car was very helpful and I will recommend this place to my friends.
5/9/2017
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome job on the professionalism.
5/6/2017
Rosa Elia. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very friendly and courteous. The repairs were done in a timely manner and very well done. I will recommend. Thank you!
5/6/2017
Seiichiro H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. And, friendly staff.
5/6/2017
Desiree B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks awesome
5/6/2017
Suzanna/ H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jesus was awesome. Took care of all my questions.
5/6/2017
Renee J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service
5/6/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : GMC
John was my estimator, he explained how the process works and what my options were. After talking with him it was obvious he knew what he was talking about. I was going to have the work done at my "preferred" body shop. I changed my mind and decided to with you guys. This was the BEST service I have ever received. Not only John but also the girls at the counter were professional and courteous. Everyone was very nice, especially Johns " Dad ". You should be very proud of your whole staff. I will refer everyone to you. You are my go to shop now. Sincerely, Greg Strickland ????
5/5/2017
Esther C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was extremely nice, fast, and efficient!!! Couldnt of asked for better service!!!