To me costumer service is perhaps the most important fact on coming back to any place for any type of service. From the very first day I came in to Pacific Elite, Enrique and the young lady at the font desk offer me an excellent experience in customer service
1/13/2018
Jae K. VERIFIED CUSTOMER
Vehicle Make : BMW
Service is always impeccable and on time.
1/7/2018
Jesus B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you team for the great work and service keep up the good work!!!
1/6/2018
Sandy O. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very nice and professional office staff. The updates were very nice and my car was ready on time as stated during the intake process.
1/6/2018
Ismael R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service above and beyond profesional staff
1/6/2018
Carl A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice work, clean and on time
1/6/2018
Reynaldo R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice and respectful and did a great job
1/6/2018
John J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for touching up the driver’s side of the cab by the wheel well. Completely unexpected and greatly appreciated.
1/6/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Damaged areas look brand new again. Thank you!!!
1/3/2018
Wendy O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
While everyone was very polite at Pacific Elite, I picked up my car tonight at 5:25 pm and was calling AAA for Toadside assistance at 5:45pm. Very frustrating. I tried to call Pacific Elite to have it towed back there, but they were already gone for the day. I had expressed concern when I got in the car because I saw an amber colored light displayed. I was told that some displays may appear and I could bring it in to reset. I was NOT expecting the car to shut down and ALL electrical shut off. Thankfully it was when I was pulling into our garage, but we are on an alley and the car was totally blocking traffic. I’m not certain if it is because the car is so new, or if it hasn’t been driven in a MONTH that this happened. I’ve been patient waiting for a part to come in, but this was beyond frustrating tonight. I will be calling Oacific Elite the minute they open in the morning.
12/30/2017
Tiffany Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Process was very thorough and precise. Team members let me know what to expect and kept me informed. Everyone was friendly as well.
12/29/2017
Cody M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every single employee I came in contact with during this process was more than friendly. They went above & beyond my expectations! What would normall be a stressful process was made easy & effortless. I truly appreciate everyone here at Pacific Elite for making this such an enjoyable experience! Thanks again!
12/29/2017
Maria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job..excellent..
12/23/2017
Angeline V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful especially with questions I had. Rick helped me a lot and was super patient especially for my first experience.
12/21/2017
Nathan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great jobs to my estimate Liselle. She very nice and handle fixing my car on time with day by day update through message.
12/21/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service!
12/20/2017
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick was so great - he even remembered me from my previous visit. Very helpful and knowledgeable.
12/19/2017
Cindy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I wouldn’t go anywhere else. This Pacific Elite location has the utmost regard for professionalism and great customer service as well as a team of detail oriented technicians. I had some custom work done here and was very pleased, so when I was hit in an accident I knew exactly where I wanted to have my repairs done!
12/16/2017
Vincent M. VERIFIED CUSTOMER
Vehicle Make : Kia
2nd time having to use your service. The whole process from beginning to end was very good with daily updates. The work was top notch and everything looks good as new. A very happy customer
12/16/2017
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for a fantastic job you all did on my car. Thank you for keeping me updated on the progress of my car. Happy holidays to all of you. Thank you