I chose working with Elite again this time because they're always so kind and efficient Rick has always given me the best of care and always assisted me when I came back even if I came back more than once for something he's always assured me that everything will be done and everything is always done 2 make me feel at ease and make me know that I'm being taken care of I have a very high anxiety disorder and I have never had a problem with working with you guys the girls at the desk were very helpful for me when I checked out and got my car today and I recommend Elite to everybody that I talk to in need of repairs thank you so much for your service! I love you guys
4/14/2018
Jeremy T. VERIFIED CUSTOMER
Vehicle Make : Honda
I love you guys. I have come here a few times and the experience is great!
4/7/2018
Holly L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only did they do an amazing job on fixing my car, but finished a week before the estimated time. Every employee I spoke with was professional & helpful all the way through, making a stressful situation less stressful. I couldn’t be happier.
4/4/2018
Julio G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team. Keep it together. Natalie, excellent customer service.
4/1/2018
Loerena D. VERIFIED CUSTOMER
Vehicle Make : GMC
Excelente services!!! My car was repaired super fast!
4/1/2018
Steven H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
3/31/2018
Brandi A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The ladies in the office/front counter are kind, professional, empathetic and helpful. They guys who ecamined/worked on my car , I think his name was Rick, explained everything to me in a way that I could understand and listened to my concerns. My car was done on time and they received my insurance information very quick. They also arranged for the rental company to transport me to their business and made sure that Inwas squared away.
My car was finished before schedule and I track all charges including the breakdown and progress on an easy to read chart that was sent to me via email throughout the service. I would choose them again. Super easy and stress free!
3/30/2018
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the great work I appreciate everything that was done to my vehicle you guys are amazing!
3/28/2018
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you so much for all the professionalism and dedication to getting my car fixed quickly! The texts to let me know the progress were awesome! I really appreciate how easy it was to get it all done. Thank you again!
3/27/2018
Jean M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every one treated me with courtesy and kindness . You did a professional job. I’ve already recommended you to a few people and will continue to do so
3/25/2018
Ann F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Such a great experience!! Made a bad situation a pleasurable one!Thank you Rick was terrific and kept me updated throughout the process.
Would definitely recommend Pacific Elite to my friends!
3/24/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
Real nice experience. Thank you
3/22/2018
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone here was so amazing and helpful. I have never had such a positive experience when working with a collision center.
3/22/2018
Caryn L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was happy with paint match, replacement of all front
end major parts & Rick’s willingness to have an adjustment made quickly after
I showed him a concern I had about the new parts lining up
properly. I was totally surprised that the entire job only took one week from drop-off day to pick-up day. I’m definitely happier with Pacific Elite than the last shop I used 3 months ago when I was hit in a different accident. Update notification system is excellent!
3/20/2018
Lam D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and the repair job is perfect.
3/19/2018
Antoine G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Car is malfunctioning - electrical system malfunctions
3/17/2018
Clark.nancy Clark,ernest. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job! Thank you.
3/16/2018
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The guys did a great job, & the ladies up front were also very nice all & all it was good day. Oh thanks to Cole for getting the car back to me in a timely fashion. Thank you....