Pacific Elite Collision Centers Long Beach North

Body filler dust left in cracks inwindshield channels. Sloppy workmanship and attention to detail. Obvious bumper damage not fixed but was on invoice. Windshield replaced with sub standard parts that were not broken before hand. Clear coat is too shiny does not match the factory paint. Lack of communication. From the bodyshop on work to be done. Scheduling and when the car was finished. The automated text communicated better but we're completely off in timing.

You guys are great! Leaving a positive review for you on Yelp!

Pleased with the quick turn around with my vehicle. Great customer service from Norm and the front desk. Extremely pleased.

Job well done. On time, courteous, clean job, love the consistent communication.

In a stressful situation, I was glad to meet and work with people who were kind and courteous.

The experience could not have been better. Thank you.

Mr Montes was great! he helped understand many things above and beyond the job and researched future expenses in keeping my vehicle safe and functional!!!

i appreciate the great customer service

Your Quality, Communication and service were stellar. Thank you for washing and vacuuming the car. The text updates were very helpful and we appreciated how quickly you were able to complete the repairs.

Everyone involved in the experience were kind and professional. The updates via text and telephonically were greatly appreciated. I would refer anyone to Prestige Too. Thank you, Rick!

Thank you for great communication!

Norm was awesome. Thank you

You guys are amazing! Thanks!

Prestige called with an estimate when they said they would, my vehicle was ready when they said it would be, they took me home and picked me up when my vehicle was ready and my car was beautiful. What more can you ask for?

The work was not completed the first time although I was told it was ready Oct.9. There were multiple scratches and gouges that were not addressed. The interior was not cleaned as listed in the bill. I had to leave the car to have the rest of work done. I just picked it up 10/15. I again noted that the leather interior had not been cleaned and the emblem on the hatch had not been replaced. Eventually after I complained the interior was cleaned and the emblem was replaced. We got home before we noticed the covers for the access screws in both doors are missing! These are about 20 to replace the pair. Additionally, there are now deep scratches on the inside of the Targa Top. The scratches are near where someone's hand would have been when lifting the latch to remove the top. The Targa Top was carefully examined before I left it at your shop due to the fact that debris had fallen on top of the car. There were no marks or scratches on the top. Now there are several scratches on the INSIDE. I noted the mileage reported on my paperwork as over 141,000 miles. My car has about 90,000 miles on it, so, what car were your employees looking at when they recorded the mileage? Although the paint looks good now that its complete, I was very disappointed in the lack of attention to detail shown by your shops performance. My husband and I belong to some car clubs and we all share information in regard to where to have work done. I am sorry to say that I could not recommend your shop. My Targa top was damaged while at your shop, I am missing the access screw covers from the doors, the emblem was not replaced until I brought it to your attention and the leather interior and carpet were not cleaned until I pointed it out that it was dirty.

car was no ready when promised.

Great job and very accommodating!

Great Job well done thanks

found you guys on yelp

Looks like nothing ever happened! Thank you for the wonderful results and quick service!