There were two items reported when the car was inspected with Geico: the trunk still does not open via the latch next to the driver's side, and the stereo still cannot play CDs. Pretty disappointed as I can't afford to pay any additional money, drop the car off again, or have a rental car.
3/31/2015
Georgia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jose Olivares was very professional & kept me updated throughout the process. He helped to alleviate any stress & issues I may have had during this whole experience. His follow-ups were very impressive & I would recommend him to friends & family.
3/28/2015
Edward S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done job,looks great,even washed car at delivery,to bad couldn't gas it up,jk
3/27/2015
Mary Anne. VERIFIED CUSTOMER
Vehicle Make : Ford
Pacific Elite Collision met and even went beyond my expectations regarding my SUV's repairs. Jose, the adjuster assigned to me was extremely helpful and always kept me up to date with the progress of the repairs. So thankful; my car looks brand new!
3/25/2015
Guillermina A. VERIFIED CUSTOMER
Vehicle Make : BMW
From the look of my vehicle, it looks amazing! The only thing, I was still missing a part of my front bumper grill and have to go back to have it put on. Edgar my service tech is a wonderful asset to your company! I would go there again if need.....fingers crossed that I won't need you.
3/25/2015
Sonia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service & my vehicle was repaired in a timely manner.
3/24/2015
Delois T. VERIFIED CUSTOMER
Vehicle Make : Ford
If I ever needed them again I would come back and tell anyone to come.
3/20/2015
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was a pleasure to speak to. The entire process was smooth and quick.
3/19/2015
Wendy C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job! :)
3/17/2015
Lavonne B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The job was good because they finished my car in a timely manner. But I went into truck and found everything messed up. Why did they have to go into my truck to repair doors?
3/17/2015
Audrey W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
PT CRUISER LOOKS GREAT...THX !
3/12/2015
Camille H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service!!!
3/12/2015
Jamie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, always kept me up to date with my cars progress. Hassle free experience. Thank you.
3/11/2015
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked all the people and the service but a few things did not come out well.
I was told the pearl paint would not match perfect but it looks a lot further off than I would have hoped for.
Also, someone forgot to put on the "3" emblem after the word "Mazda" in the lower left hand corner.
My windshield now has a crack in it. It was not there before. I did not notice it until I had been on the freeway about 20 miles. It is possible it happened when I left but I got right on the 405 a little after 8:00. It does not seem likely I was ever going fast enough for something to crack it and I don't remember hearing anything.
3/4/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Individual I worked with from elite always kept me well informed
3/3/2015
Edward T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am very satisfied with the work that you have done with my car. Mr. Edgar Sanchez was very courteous.
2/6/2015
Rahsonn M. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service and experience i dropped my car off Monday afternoon and my car was fixed on that Thursday waiting for me to take it home. Thank you
2/6/2015
Deborah W. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was very nice. Edgar was very knowledgeable and handled the incident efficiently. The work looks beautiful.
2/6/2015
Gordon G. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great thank you so much!!
2/3/2015
Gayle I. VERIFIED CUSTOMER
Vehicle Make : Volvo
Your work on my car was fantastic, your customer service was wonderful and I really appreciated getting a clean car back! I would like to thank you for all your help in repairing my car better than before and keeping me updated on its progress.
Sincerely Gayle I