When I was told my vehicle would be ready two days early, I was impressed with PacificElite's ability to complete the repairs much faster than anticipated. When I looked at the repairs (replace driver front fender and repair/paint rocker panel on driver side) I immediately noticed a large gap between the headlights and fender and the vehicle exterior was dirty. For me, this clearly signaled that nobody had bothered to check the quality of the work before delivering the vehicle back to me. All of my concerns, however, were resolved at the time.
4/21/2017
Brent E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work. Thanks!
4/21/2017
Natalie F. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike was amazing!! Great customer service!
4/20/2017
Donna L. VERIFIED CUSTOMER
Vehicle Make : Honda
This has been the second time that I have come to you guys for my car...You are the best.thank you so much
4/20/2017
Roschon P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the speedy recovery
4/20/2017
Jamar H. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were fine but I had a big scratch on my driver side rear door the advisor told me it was tree sap he didn't even bother to remove it. So I had to take my car to the local car wash so they could buff it out and it wasn't tree sap. I will never let pacific auto repair do repairs in the future even if My insurance Company trust them
4/19/2017
Brittany J. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication through texting system, great customer service, Mike was great and updated me daily, final product looked great!
4/19/2017
Norma G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Appreciated all the updates on the progress of the repair.
4/18/2017
Holly D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great staff very satisfied
4/18/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication, great staff, great work on my vehicle.
4/15/2017
Dean P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very happy with repair and detail on my Jeep.
4/14/2017
Sarah F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for fixing our car .
4/13/2017
Baskim E. VERIFIED CUSTOMER
Vehicle Make : Audi
Matt and Darrius were both a pleasure to work with. My car looks like new.
4/12/2017
Jocelyn H. VERIFIED CUSTOMER
Vehicle Make : Kia
Mike was so helpful the job was excellently done.
I appreciate all your help. Pacific Elite Mike represented you well, great team member as well as your receptionist.
4/10/2017
Jasmine L. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike is the best!
4/8/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Pacific Elite was very professional, the repair work was finished when the customer service person stated and my car looked as good as new.
Michael was extremely informative and courteous. He kept me up to date on the repairs and progress.
Thank you
Michael K
4/8/2017
Brenda C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome sauce !
4/8/2017
Annika K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone there was friendly and helpfull.and the finished work was amaizing i will send anyone who asks for a good body shop.