I really like the work done on my vehicle and the customer service offered by Pacific Elite, but the only issue I do have is the car rental company that was reffered to me through Pacific Elite. I really hope Pacific Elite take in to consideration that even though my experience was good with their business, it was very different with that car rental service that was reffered to me by Pacific Elite. On a scale of ****-10, I would give my whole experience a rating about 6.5 leaning more to a 7, only because the experience with the car rental company was so bad, that my whole customer experience rating goes down. Other than that I would have rated Pacific Elite a 9.5 on the experience with them.
11/24/2017
Frank T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your team did a fantastic job the car looks great thank you all for a job well done
11/23/2017
Brian C. VERIFIED CUSTOMER
Vehicle Make : GMC
Mike Nguyen was extremely helpful and friendly. He went above and beyond to have my car ready early because I was headed out of town. Top notch service.
11/23/2017
Janet P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied with the work and the workers are kind/ helpful.
11/23/2017
**** O. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was professional and polite!
11/23/2017
Oscar V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service from the initial estimate, great follow up by text during the repair process, very professional, thank you.
11/22/2017
Scott N. VERIFIED CUSTOMER
Vehicle Make : BMW
Entire experience was top notch from the front counter to all the texts regarding updates to getting my car back and having her all cleaned and polished!
11/22/2017
Celestino C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick. Clean. Helpful
11/21/2017
Jacob L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great with updates and body repair came out really nice.
11/17/2017
Bellda S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you. Great service. Quick repair with quality to back it up.
11/17/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Thank u!
11/16/2017
Dora C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'm soo impressed with Louise he was very kind , helpful and very professional. I will go to repair any of our care at elite for the future. It was a perfect experience
11/16/2017
Jethro B. VERIFIED CUSTOMER
Vehicle Make : Toyota
jod well done ty
11/16/2017
Maria R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes, very happy.
My car looks like new after the service. The Bumper is new.
The people very kind and polite.they treated me like Royalty. They did a Great job on my Toyota Camry. Happy. Thank you.
11/16/2017
Kima M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was left cleaner than when I dropped it off and the process was smooth.
11/12/2017
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, expedient, professional. Great experience.
11/11/2017
Tara D. VERIFIED CUSTOMER
Vehicle Make : Fiat
Customer service, quality and speed of repair exceeded my expectations. Thank you for your help. Mike was great and I’m not sure of her name but the pregnant woman working the front desk was also very helpful.
11/10/2017
Karen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done on time and looked great!
11/10/2017
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service, friendly assistance and quality work that absolutely made my day better:))