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Real Reviews from VERIFIED CUSTOMERS
Authur C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very cheerful attendants both at the desk and Mike was very courteous .Very much a pleasure having the “team” on my side. Follow up texts were quite welcomed as well. Thank you
3/27/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pacific Elite Collision is the Ritz-Carlton of repair shops! Thank you for setting the schedule a week in advance of the time and day my car will be done and then calling me on the minute on time when it was done. The work is meticulous and I'm very satisfied. I will refer you to anyone who ever asked me about a collision shop.
3/24/2018
John K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and courteous. Great communication. On-time delivery
3/24/2018
Melanie O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The professionalism of the team. The weekly updates which made it easier for me.
3/23/2018
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone was very professional and took time to answer my questions with a pleasant attitude.
3/23/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Was totally not expecting a full car detail upon delivery back to me I was happy with getting back my car fully clean. No complaints
3/23/2018
Brad C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only thing would to have the car ready when you arrive to pick up your Brad
3/22/2018
Andrea V. VERIFIED CUSTOMER
Vehicle Make : Kia
You have done great to my car.Looks like brand new.Personnels are gorgeous and cooperative.They know their businessThank you so much.I like the job you did but I hope I won’t be back.
3/20/2018
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair work was dirty and not completely buffed or sanded down.
3/18/2018
Alicia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every one was very kind starting with the receptionist. My collision advisor Danny Giron was a big help. The repair on my truck was excellent. Thank you to everyone at Pacific Elite.
3/16/2018
Linda K. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are #****, you rock!!!
3/15/2018
Ryan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rear quarter panel looks great! Should’ve had them repaint the whole truck. Friendly and courteous staff. Will recommend
3/13/2018
Ramon H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was extremely friendly and helpful. Got my car repaired in no time at all.
3/12/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Overall I had a good experience. The only issue I have is that my car was dirty inside. The passenger seat had some sort of black dirt as well as the top part of the roof. The armoral was smeared on my window display and only part of my vehicle was nlcoated with armoral. It had spots of paint. This is a new car. Attention to detail is important when turning in car. And please cover seats when fixing a vehicle.
3/10/2018
Megan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The guy who helped us, Mike (I'm pretty sure that was his name) was SO awesome. He was nice, helpful, explained EVERYTHING and was a pleasure to work with. The service was beyond what we expected. Very efficient and we were sent updates daily which was awesome! Thank you so much for taking care of us and my vehicle.
3/10/2018
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was efficient and pleasant. Angel kept me informed and I was so pleased that they returned my car washed inside and out!
3/10/2018
Liane A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good communication, helpful front staff, knowledgeable service technicians, and fast service. No complaints!
3/10/2018
Jasmine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are always so nice and professional. My car looks brand new!
3/9/2018
Serevino C. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff were all friendly. Thank you Pacific Elite team!
3/9/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair team scratched my vehicle, however they did fix it
3/9/2018