I would bring my car back here for repairs again if ever needed
8/10/2018
Dorinda U. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you Geoge.
8/10/2018
Leila M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good service, great communication and texting was a plus. I was surprised of the affordable service for a Mercedes Benz.
8/7/2018
Juan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Received excellent service from beginning to end with constant updates via text and email.. Kudos to Danny for his excellent customer service and to all the team who worked on my car. Cannot be more pleased with how my car turned out. Thank you Pacific Elite for such a great job.
8/3/2018
Allison H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very quick and professional service! Thank you for keeping me up to day and for retiring the car cleaner (even inside) than when I left it!
8/2/2018
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Although the repair work was good the car took three additional days longer than was promised which cost me time and considerable amount of money due to not being able to use my car for work. Also the spare tire was not secured after it was placed into the trunk and was bounced around after driving over a speed hump which startled my kids.
7/31/2018
Ramona C. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for an amazing job and such a great wash before returning to me I appreciate it!!!
7/31/2018
Kim S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very great job done in fixing up the damage back of my car. I am so amazed and loved seeing the entire car being very clean inside and out. This company has such greatbemployees! Already passed onto my boyfriend to brining his RV Van to have his damaged all fixed up.
7/27/2018
Michelle G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service and communication! Made this process easy and enjoyable!
7/27/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Updates, Professional and Caring Staff, attention to detail!
7/26/2018
Beatriz V. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service! Awesome staff!
7/25/2018
Angelito G. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent Service! Very Professional!
7/21/2018
Aldona S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wonderful service! Great getting updates via text messages, and George did a wonderful job in getting my Jeep done two days earlier! We shared with him that we have a wedding to go to on Saturday and originally the Jeep was going to be done by 5: 30pm the day before, so we were nervous with the timing. George made it happen and we got the Jeep back two days earlier.... Wonderful service!!!
7/20/2018
Jerrad X. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was amazing. Great customer service. Angel handled my car and he was great. I’ll be telling my friends about this place.
7/19/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Honda
First, I don’t appreciate my stuff being rummaged through while my vehicle is in your possession. Nothing was missing to my knowledge but I am offended that anyone would look through my storage compartments and tamper with my coin container. Finally, the repair I take issue with. There were little scratches that were there prior to and unrelated to the accident but I wish I was given the option or opportunity to pay for that repair of the entire bumper since I was informed the damaged area was spot repaired, blended and the whole bumper including the prior scuff and scratches were clear coated over. To me that is an incomplete repair or a poorly finished repair. Granted it costs more money in labor and material but to clear coat over existing damage does not sit well in terms of quality. I was told this shop does great work and I was recommended by the insurance company. I disagree completely. I am not at all impressed. I wish I could’ve taken it to the preferred shop USAA recommended.
7/14/2018
Gabby M. VERIFIED CUSTOMER
Vehicle Make : Honda
They were on it. Kept me informed of every step that was done. Thank you!
7/14/2018
Jorge P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was fantastic. Everyone was extremely courteous and prompt. They knew exactly what they were doing and that was a pleasure to deal with. I will highly recommend this shop in the future. Thanks for everything.
7/11/2018
Ronalyn M. VERIFIED CUSTOMER
Vehicle Make : Kia
The back bumper of my Kia Soul definitely looks as good as new! It was also done in a timely fashion. I loved the fact that I was updated through text messages letting me know the progress of my vehicle. Staff was friendly and helpful!
7/7/2018
Diana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Fast and efficient. Professional and kept me informed throughout the process.
7/7/2018
Winifred M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Angel was great, I've never had an accident before & he answered all my questions & kept me informed throughout the whole process. Wess & the office staff were also curteous & attentive. Good job!