Service was prompt and courteous. Things about my repairs were thoroughly explained to me. My rental was ready and was at the location, I didnt have to go to another place. Repairs were done ahead of time and I felt like I was given regular updates about time and what was being done.
5/17/2015
Vy Cong. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm happy
5/16/2015
Katy P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well done with repairs and texting with updates. I was informed throughout the process.
Professional service & a good job of car repairs.
5/16/2015
Susan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not satisfied with work waiting to talk to someone about replacing trim that is not acceptable
Car was not ready when promised waited for car to be washed that wasn't even a good job
Need to get a quality control system
Very sloppy work
5/15/2015
Jay C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job, completely happy with the service. Thanks will never take my car anywhere else for repairs.
5/6/2015
Melissa R. VERIFIED CUSTOMER
Vehicle Make : Lexus
My service guy rocked!
5/6/2015
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Honda
ed was GREAT, kept me up pn everything. p.e. waspurrrrfect, thx
5/5/2015
Chipo M. VERIFIED CUSTOMER
Vehicle Make : Honda
Saul was amazing! Rental guy was amazing! You guys rock!!! Efficient, high touch, empathetic and friendly!!!
5/5/2015
Tom R. VERIFIED CUSTOMER
Vehicle Make : Porsche
Ed was great
.very thorough
5/2/2015
Young C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Nice work good job guys thanks
4/29/2015
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was kept up to date at every point of service being done to my car n there is a lifete warranty for the repair work also Saul Flores did a wonderful job representing pacific elite
4/29/2015
Peter B. VERIFIED CUSTOMER
Vehicle Make : Audi
Car came back dirty/grease stains on the seats. Didn't follow my one desire to have seats covered. I was promised this. Wasn't a detail inside, as told. And 3 days past scheduled completion. Poor experience.
4/28/2015
Hazel Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was the second time I had the pleasure of using your business and both times I was completely satisfied, the most reassuring and positive things that I liked the most is that they contacted me everyday by text to let me know that the finishing time was still on target and in fact they finished a whole day earlier then had been anticipated. Great job to all that were involved in getting my Mazda back to me in great condition!!
4/25/2015
Dana E. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was courteous and patient. Ed answered all my questions, kept me informed on status, costs and estimated completion dates. Truly professional and customer focused.
4/22/2015
Anita B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the timeliness of the repair, and the complimentary car wash is an added bonus.
4/21/2015
Gale H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You did a good job and were very professional.
4/10/2015
Lawrence C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much for a painless experience.
4/9/2015
Kathleen F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I'm completely satisfied with the excellent service I received at Pacific Elite! My estimator was Edward Ramirez, and his professionalism and knowledge was beyond reproach! He was very honest, knowledgeable, and reassuring to my concerns. I was rear ended and I dropped my car off on Monday and it was ready Wednesday and it looked like a new car and included a mini detail! If you should have any reservations Edward Ramirez will certainly put them to rest. Needless to say I would certainly recommend them to any of my family, friends, and associates!
4/9/2015
Tasha W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff is very friendly and knowledgeable. The only thing that was missing was the soft drinks.