Car looks beautiful, like new. Everyone was great, & James did a great job keeping in touch & making sure I didn't have to take off any extra work time. Thank you!
4/20/2016
Sherise F. VERIFIED CUSTOMER
Vehicle Make : Volvo
The level of service and timeliness were impressive. the repairs on my car look as good as new.
4/16/2016
Christina G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The staff is very friendly and helpful. I didn't get the mechanic shop kind of feel, overall I was comfortable, not like past experiences.
The ending result was spectacular, and I'm very happy with the turn out.
However, my car ended up needing to stay a week longer than expected, while it waited for parts. Since my car seemed to have had some down time.
I wasn't too happy when I noticed my (annoying) lock/unlock noises were still in tact. And I did mention the noise several times, hoping that it would be resolved.
Anyhow, they were able to credit me for a day of my car rental, and they also cleaned my carpets without charge. And that was definitely appreciated.
4/14/2016
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service.
4/8/2016
Darryllisha B. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm extremely happy with the results of my vehicle. The car looks completely new. I appreciate how the employees went above and beyond to repair my vehicle. Saul was very polite and kept updated on everything about my vehicle. I would definitely recommend this facility for collision repair. Thank you so much for doing a wonderful job!!!
4/7/2016
Kim B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional. Kept me informed the entire way. Very convenient to have rental car available at the shop.
4/7/2016
Sylvia H. VERIFIED CUSTOMER
Vehicle Make : Kia
Saul provided good customer service. My car looks great!
4/6/2016
Yukie T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Saul was very helpful in every step. Thank you!
3/27/2016
Julia H. VERIFIED CUSTOMER
Vehicle Make : Honda
Timely completion, friendly, constantly kept me updated. Thank you!
3/27/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Acura
Saul was most helpful, along with the very nice lady in the front desk (I apologize for not recalling her name)- they were the best. The work was excellent; as was the communication. First class operation all around.
3/26/2016
Jason C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Small damage to front passenger side bumper while truck was in shop. Also asked for decals not to be installed but this did not mean to discard them. I would have liked to receive the decals for later use. Expense of tailgate repair was higher than estimate received from previous shop owner
3/24/2016
Diana G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately there were issues when we came to pick up the car today which included chips in the paint and the hood was missing its weather guard and a few other issues as well. The car was definitely not thoroughly inspected prior to delivery. As a result we are going to have to wait longer to get the car back. We are hopeful all issues will be resolved
3/22/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys are great my truck looks better than when I left it it guy cleaned. Alejandro the adjuster was very helpful. I will recommend your shop to friends and family.
3/22/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was professional and friendly.
3/18/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We will continue to use your services thank you
3/18/2016
Jana S. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the 2nd bus. I have encountered that has this level of excellence. The other, a glass shop for auto windows.
Your employees and Managers went the extra extra extra!
Geico folks, and Enterprise folks too!!
I cannot wait to recommend this body shop and have already told my friends and family, tonight. Great work, professionally courteous staff.
Great job on the car --- in only about a day and a half. They even washed it!!
One of the Manager's gave me a ride to my office.
Outstanding. You have a gem - in this business, and in your staff.
Thank you so much.
Jana S
3/12/2016
Beverly W. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Pacific Elite does a very good job. Very satisfied with my visit.
3/11/2016
Jose M. VERIFIED CUSTOMER
Vehicle Make : Ford
Saul, Carlos and Maria were wonderful. These three were part of a wonderful team that made sure my experience was easy. The team at pacific elite kept me informed and made sure my vehicle was returned in perfect condition!
3/11/2016
Kamal A. VERIFIED CUSTOMER
Vehicle Make : BMW
It was very positive experience overall. The work was completed very well and on time. Staff was friendly.
3/6/2016
Alex P. VERIFIED CUSTOMER
Vehicle Make : BMW
Geico did not order replacement parts but rather tried to save money by attempting to buff out the damage. I am extremely disappointed with Geico. I would never recommend or purchase anything associated with such an unprofessional company they wasted my time and I will make sure to ask for some type of compensation as you now have to purchase new part pick up my car at my job repair it and bring it back, this has been a huge inconvenience not to mention a bait and switch type of repair. Completely disappointed.