Service was very professional and the repairs were perfect.
5/17/2016
Ruben M. VERIFIED CUSTOMER
Vehicle Make : Acura
Your team made me feel like a VIP. From the very first interaction in the phone with Maria, to the seamless hand off to Saul, and then from Saul to Beth from Enterprise. I work in an environment where giving the best customer/guest services is the goal. I cannot emphasize how impressed I was! The follow up, the clean car and again the VIP experience picking up, so I know it was not a fluke the first time. Teaching guest services is my job, so I always look for something that can be improved, and other than an empty cookie jar I cannot think of a thing.
5/14/2016
Mary G. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything from the initial assessment to the service to the bodywork to the daily communications and ease of the entire week was beyond outstanding.
Thank you so very much!
5/14/2016
Johnathon W. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service! Above and beyond. Very satisfied.
5/14/2016
Joel A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Good communication on the status .
5/12/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Friendly and good work would recommend this shop to any one
5/10/2016
Ethan C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job!
5/6/2016
Glenn M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Saul was a true professional.
5/5/2016
Monique M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Keep up the great work. All the staff were very helpful and thoughtful. James was great with explaining the process and keeping me updated on the repairs to my car. I also was impressed with the new manager. Great services!!!!
5/5/2016
Crystal K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service and repair job
5/4/2016
Bethel D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
saul, maria and the manager showed me the true meaning of customer service. i shall recommend this body shop to my relatives and friends. thank you guys. i am really happy about the way my car was fixed.
4/28/2016
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Although the service was great, I kept receiving texts saying my car would be read at 4pm but it wasn't until 5.30 which meant I couldn't get there in time.
I didn't have my licence plates on and you offered to put them on but didn't. When I asked they were put on - great - but when I got the car home, the licence plates were on the wrong way. Again, you guys offered to put them on - I didn't originally ask.
There was a Mercedes wheel part missing. Again, I had to ask.
My front tyre also seems to have received a puncture following the visit.
4/24/2016
Danielle R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was amazing! It was cleaned and perfect and feels like a brand new car every time I get in. They also finished it faster than expected and the customer service was awesome! Thanks so much
4/23/2016
Sabina M. VERIFIED CUSTOMER
Vehicle Make : Lexus
James was very helpful got the damage fixed
on my car in a timely manner. Looks good as new.
4/23/2016
Rodney G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The paint and damage repair was done well but the inside trunk lid cover was left unattached with the screws in the trunk floor. I had to return the car because I could not drive past 30 miles per hour. The engine had a bubble inside and had to be flushed. The windshield washer fluid light was on so the mechanic had to clean the contact and reinsert the connector. The "Service Engine Soon" light is on and it wasn't when I brought it in. Also, the light that shows the fuel level is now off. It was on when I brought it in. Due to it being Friday night and closing time, I will have to come back another day.