Excellent customer service! Everyone I came in contact with was so nice and helpful! The car was done in a timely manner, and it was cleaned really good before I picked it up!
9/4/2019
Nicole M. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
I will call during business hours, but a whole area of paint near the headlight was missed.
9/2/2019
JENNIFER B. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Ángel was super helpful and made the process seamless.
8/30/2019
Susan M. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Your company made a very stressful situation literally stress-free. I really appreciate how professionally my claim was handled and my car looks great! The text updates were great, I will recommend you to anyone who needs body work:)
8/25/2019
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Ricardo and Jim went above and beyond to fix an issue your repair shop didn’t create. I came here after going to another auto body shop that didn’t fix my car correctly. Very friendly and prompt team (Jim, Ceystal and especially Ricardo)
8/23/2019
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : AUDI
I will like to thank customer service and Angel for the following up daily status
8/17/2019
Chuck F. VERIFIED CUSTOMER
Vehicle Make : FORD
Friendly, competent, concerned and willing to spend extra time and effort to accommodate my timely repair needs. This experience was particularly meaningful given the questionable and aggravating dealings with another collision repair company. It was also nice to have our Geico claims person and enterprise car rental person at the same location. – – Chuck and Pam
8/17/2019
Renee D. VERIFIED CUSTOMER
Vehicle Make : MINI
Super easy. Everyone was friendly and helpful. There were no delays. And the car looks great.
8/15/2019
JIM L. VERIFIED CUSTOMER
Vehicle Make : FORD
Total professionals from day one until the day it was picked up. Front office staff and estimator were wonderful and the vehicle looked better than it ever has! Thank you all at Pacific Elite El Segundo.
8/14/2019
Jeremy C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Great team! Start to finish with Crystal and Edgar, they made it an awesome experience. Will continue to use for all body shop needs.
8/14/2019
Alexander R. VERIFIED CUSTOMER
Vehicle Make : MERCURY
You guys were fantastic!!!! I will recommend you to my friends ????
8/13/2019
Patricia C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone was so nice, helpful, and accommodating. My entire experience was very pleasurable! They explained every single thing every step of the way. They even finished my car ahead of schedule. I’m so happy!
8/10/2019
Mara H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone here is courteous, personable and professional. It is a clean and welcoming place. Thank uou
8/9/2019
Elda M. VERIFIED CUSTOMER
Vehicle Make : SUBARU
It was an amazing services . Nice place and nice people very professional
8/9/2019
Arlene S. VERIFIED CUSTOMER
Vehicle Make : BMW
The location was convenient- close to work. I was able to get an appointment that was convenient. The staff was friendly, welcoming, and professional. I appreciated the regular updates via text and the phone calls from Edgar with updates. The service was fast and my car was ready on schedule. It looked terrific after the repairs were complete. Thank you, Lorena and Edgar, for the excellent customer service.
8/8/2019
Shahrnaz S. VERIFIED CUSTOMER
Vehicle Make : MINI
Fantastic customer service. Made the process easy and painless. Thank you!
8/2/2019
Russ C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Friendly, efficient and consistent in providing updates on our cats status.
7/26/2019
Monica H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My car looks great, job got done on time, and the team makes the experience so pleasant with their great customer service.
7/24/2019
Ester S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Angel is the best
7/24/2019
BARBARA C. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Everyone at the front desk area were very professional and polite. They answered the questions I had. The work on my car was completed in time.