Text updates were very helpful. Very detailed in laying out the repair process when I arrived.
4/12/2017
Jeffrey N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Angel was great throughout the whole process
4/10/2017
Marco S. VERIFIED CUSTOMER
Vehicle Make : Honda
Angel is the man
4/8/2017
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Ford
Angel was awesome!
4/7/2017
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and auto body work. Edgar kept me up to date at all stages and went above and beyond.
4/7/2017
Vanessa K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They did outstanding job even took care of some of scratches I had! Somehow my car is super shiny, looks like wax job! And the area they fixed is beautifully done! Appreciate it!!!
4/7/2017
Haya L. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great! Keep up the good work.
4/5/2017
Vikram S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very customer friendly and proactive. Hassle free experience
4/5/2017
Brandon L. VERIFIED CUSTOMER
Vehicle Make : Honda
Angel had great customer service and kept me updated regarding my car.
4/5/2017
Russell K. VERIFIED CUSTOMER
Vehicle Make : Honda
Edgar and Maria were a pleasure to deal with. Great Service! Your body shop team did a great job. My van looks great. Thank you!
4/2/2017
Paulette T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Angel Rubio and Maria gave me PHENOMENAL service. They were very respectful and attended to my needs in a superior manner. I appreciate both of them and I will remain a loyal customer.
3/31/2017
Manuel C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for such promp and great service.
3/30/2017
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I asked for approval repairs to be done when I first dropped off the car for am insurance claim. The repairs were quoted as around 7k additional to the insurance claim and I said do it whatever the cost and then I got a call while out at a restaurant later telling me estimate when I stated that the final estimate was in and I said proceed as money want the issue even though it would hurt bank. I came to pick up car and the insurance claim was done but the other repairs went even ordered or started and they tried to give me my keys to go. I stayed that I said three times to begin work. First at initial estimate second during first phone call, then at restersunt with wife each time I thought repairs were started on second non insurance repairs bit now I have to keep rental on own dime longer and eat that when it could of been done simutaneously and wait for order to go through and parts to arrive and deal with waiting to install my after market parts until they finish because of delay. I am unhappy and wouldn't recommend again to others
3/29/2017
Jeanette V. VERIFIED CUSTOMER
Vehicle Make : Audi
Very thoughtful and good communication
3/29/2017
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Audi
Edgar helped me, he was polite and courteous.
3/29/2017
Mariah M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Angel was very nice. Car was ready exactly when expected.
3/29/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Angel did a wonderful job providing prompt and professional service for my car. He went above and beyond to negotiate extra coverage with my insurance company for some unexpected repairs. I really appreciate his handling of everything and will be happy to recommend him and Pacific Elite in the future.
3/26/2017
Henning R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Absolutely amazing job, perfection in results, communications, service and speed. Your company performs above and beyond what anybody can expect!
Thank you again for a job well done from beginning to end!
3/25/2017
Natividad G. VERIFIED CUSTOMER
Vehicle Make : Honda
Angel is very good in explaining what needs to be done and how it will be done. Support team is very good including the car rental arrangement. Smooth sailing process
3/25/2017
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and quality of repair were excellent. Staff totally friendly and courteous