I was very thankful for the professional way the people at MS Auto worked through my repair. The communication was very good...
11/2/2018
Kevin N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good
10/31/2018
Richard N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair work was completed well ahead of schedule.
Appreciated communication about progress. Very friendly
staff!
10/30/2018
Charles G. VERIFIED CUSTOMER
Vehicle Make : Dodge
The end results< the repair itself looked great at the time of the pick up. From my position the problem was the office section of the business showed the customer the left hand did not know what the right hand was doing. To call a customer for pick up at the last minute does not show any consideration for the customer. When a customer calls in for some information and the person does not return the call is a very bad business practice. Previous experience with MS Auto did not reveal these problems.
10/15/2018
Shiela Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most recent "visit" met with solemn civility and professionalism.
10/7/2018
Laura K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for doing an amazing job on our truck and for going out of your way to open your shop on a Saturday to accommodate us with the drop off and pickup of our truck. Our truck looks like it did the day we drove it off the lot!! We couldn't be happier with how it came out. Mahalo!!
10/6/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was happy that I was kept informed and the job was finished day early.
9/22/2018
Delfin V. VERIFIED CUSTOMER
Vehicle Make : Toyota
They always do a good job
9/12/2018
Ted S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did an excellent job. Would refer people to go to MS auto for their auto body repairs!!!
8/30/2018
Brian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Of the work that was contracted to do, I had several concerns. The bumper and quarter panel did not match up in a smooth line. There was an offset that was not properly aligned. The paint job was not buffed and polished properly with swirling over most of rear door and back of car. The major issue was the dent and gouges on the front bumper that occurred while in the shop. The owner blew off my concerns and refused to take responsibility until USAA pressured him.
8/20/2018
Jonathan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people there were fantastic and treated my wife and I with the utmost respect. They are the ultimate professionals and they did an excellent job in repairing and taking care of my truck. A definite 5 out of 5 stars for MS Auto Body. Mahalo nui loa Jr. and crew.
8/17/2018
****F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Da guys were great! Keep up the good work.
8/2/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service and good quality work.
7/29/2018
Scott G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks great! Chad was awesome!! Love the emails that kept us updated.
Mahalo,
Scott&Devin
7/28/2018
Beatrice N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very helpful and did a good repairing my car. Very professional and pleasant working with office personnel. Would gladly refer them and use them myself if I ever needed any repair done
7/21/2018
Stacy A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly. Repair was done very quick and staff was very professional.
7/3/2018
Mariebel M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very impressed with the customer service provided by all staff I encountered. Repairs were 100% on point and repair time was as promised. I recommend MS Auto to all who require repairs. Awesome job MS Auto team!
6/23/2018
Marie B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair job was perfect and the bumper looks great. Also, I was really surprised and appreciative on seeing the headlight covers looking brand new. I am happy with the results. Thank you.