Service was amazing at ACE Tech! Edwin was so professional and courteous and competent! Adriana was super friendly and good at making people feel comfortable! Whoever did the job on my car was clearly skilled! Thank you all so much!
4/28/2018
Madalyn M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service and excellent communication. Loved getting updates via email.
4/27/2018
Juan Carlos. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks Soo much, I am Soo happy for you work
4/21/2018
Geraldine H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated the friendliness and thoughtfulness in keeping in touch with me prior and during service. I was amazed that Edwin and Abraham remembered repairing my husband's car years ago.
Ace was in touch with my insurance company and I did not have to explain from one to the other.
The car was returned, washed, clean and driving like what it is, a brand new car.
I hope I won't have to but I would use them again but will certainly recommend them to others.
4/20/2018
Tariko R. VERIFIED CUSTOMER
Vehicle Make : Honda
So quick to fix my car and friendly customer service.
4/17/2018
Vincent A. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep up the good works.
4/16/2018
Ken N. VERIFIED CUSTOMER
Vehicle Make : Honda
Work and staff excellent.
4/11/2018
Logan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
No problems. Good job.
4/5/2018
Larry L. VERIFIED CUSTOMER
Vehicle Make : Acura
The team at Ace Tech went above and beyond the call of duty on my visit. At every stage, they were super professional and made the whole process easy. I already gave an excellent review on Yelp (5 stars) and I'll tell anyone that they should work with Ace Tech. THANKS
4/4/2018
Marcos B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Pinstripe is missing
3/12/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Kind, friendly service.
The email notification/update system is excellent.
Car was ready earlier than expected and that was really great!
I will always recommend Ace Tech Collision!
3/10/2018
Kyung R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for repairing my car. I appreciate that Ace Tech crews are very kind and worked very detail. When I got in the car, I felt very neat and seemed like brand new car. Also as a woman, concerned if mechanic system messing up, but all set up like before repairing. Very detail and very professional. Thank you very much Abraham and Ace Tech crews.
3/9/2018
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very. Good service. Thank. You
3/9/2018
Luis B. VERIFIED CUSTOMER
Vehicle Make : Kia
Ese lente muy excelente servicio muchas grasias x ayudarnos
3/8/2018
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ace Tech Collision, proved to be a great choice for my collision repairs too my Mercedes. Their process of making repairs from start to finish was quick, efficient and professionally done. I would use their service again.
3/2/2018
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have had several experiences with Ace Tech and all were great. Thank you to
Abraham and team quick and awesome service! Always the best!
3/1/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Honda
When I was coordinating the pickup of my repaired car, I was told by the Ace Tech Team to arrive promptly at 5 PM to pickup my car on 2/19/18. I arrived early to return my rental to Hertz, but when I arrived at Ace Tech, I was told my car would not be ready for at least another 40 minutes. That was at about 5:06 PM on 2/19/18.
Truth be told, it's not the end of the world; I can wait a little longer, but this mistake or miscommunication left me without any transportation and I had no choice but to stay and rearrange my plans for that evening which was super frustrating. I did not get into my car until 6 PM.
When my car arrived, it was immediately apparent that the most major of all the repairs (the smashed in back window) was done incorrectly. My back window was tinted, just like the back seat windows on the driver and passenger sides. This is something I went over in the initial inspection. I asked that Ace Tech please take a look at the tinting that was attached to the broken glass on the back window and to try to find as close a match as possible. When my car was brought around at 6 PM on 2/19/18, they had installed a back window with absolutely no tinting.
This has already been such a long and stressful and trying and emotionally taxing process.. to be told by Ace Tech to arrive at 5, and then to be then told that I will have to wait an additional 40 to 50 minutes, only to pay $500 for repairs that were done incorrectly was just awful. I cannot emphasize ho frustrating it felt to be ready for this whole process to be completed to then pay $500 and walk out to those repairs.
To the credit of Ace Tech, the other repairs looked great and I am told that they are happy to fix the mistake with the back window, but that also involves me taking a half day off from work and losing even more money as a result. That just ****. In addition, because of this mistake and due to the fact that I was told that my car was ready, I returned my rental. I will now be without a rental for however long it takes for the error to be corrected. The situation itself and the process itself has left me very upset and feeling just awful.
2/20/2018
Grace L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abraham was a pleasure to work with. He was diligent in working with a difficult insurance company and I really appreciated his help!
2/9/2018
Gabriel O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The were responsive and made sure our issues were addressed,including covering the cost of the rental car during the repair delay.
2/8/2018
Dawnesha B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you all so much!, you all really did a wonderful job I appreciate the service was grate with an wonderful esmate time thank you all so very much!!