Great job on my car. I was informed every step of the way with my repair.
11/5/2014
Roland H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was very pleasant and helpful. I was given very detailed information on my vehicle and when it would be completed. When I picked my car up it had been cleaned inside and out which was a very nice touch. Thank you!
10/30/2014
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful and knowledgeable staff. I am very satisfied .
10/30/2014
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve Hess treated me with respect and showed real concern in getting my car fixed in a timely manner. Was very impressed by him.
10/22/2014
Ned H. VERIFIED CUSTOMER
Vehicle Make : Kia
Steve was great. Very attentive and helpful. Would recommend to anyone! 10/10
10/21/2014
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Mercury
Plan tastic customer service and communication throughout the process.
10/21/2014
Cash S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
10/10/2014
Philip S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and great communication about status of the work.
10/9/2014
Brad W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication throughout the process. I have already mentioned your services to friends.
10/3/2014
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service. Over doing the texts and calls.
10/3/2014
Daniel C.. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve Kling is a true professional. Very pleasant experiences are hard to find at a repair business Thank you!
9/30/2014
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Acura
Chad Freeman-General Manager offered outstanding customer service. I definitely would recommend them to anyone.
Patrick D
9/28/2014
Charmin K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice people!! Great work...
9/22/2014
Graham C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Really appreciate them making things easier on me and taking care of my car so fast. Thanks for everything guys!
8/26/2014
Karen S. VERIFIED CUSTOMER
Vehicle Make : Acura
I was extreamly satisfied with my car and the the professional courtesy they gave me. Steve Hess was a pleasure to work with. Hats off to wilburn auto body.
8/23/2014
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told by the mechanic that only the dealership could fix the side camera on the mirror I had replaced. When I spoke to my insurance adjustor, I was told that it's customary for the shop to have gotten the car to the dealership in such a situation so the customer doesn't have to make another trip. I now have to take additional time off work to get to the dealership to finish the work that should've been completed in one step, essentially. There is a 98 charge to me at the dealership to have the camera aimed, an additional cost that I may not have necessarily had to incur had things been done correctly.
I will say, Christina was excellent. Great customer service. Glad I didn't listen to Stephanie who told me the job would only take 20 minutes. It took an hour and still isn't completed due to the camera issue.
8/19/2014
Marc A. VERIFIED CUSTOMER
Vehicle Make : BMW
They were wonderful! :0)
8/19/2014
Mason J. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was very good. Both Christina and Steve were mannerly and I have already recommended the Charlotte uptown Abra shop to my coworker.
8/16/2014
Benjamin H. VERIFIED CUSTOMER
Vehicle Make : Honda
Steve Hess was great and very helpful. Went above and beyond.