Stephanie was excellent with her service as well as customer service and all the guys that worked on my vehicle.I will recommend them ABRA to my friends and family.Good job???
2/4/2015
Kate A. VERIFIED CUSTOMER
Vehicle Make : Honda
Steve was such a great person to work with. His communication was clear and I always knew the status of my car. I would gladly return again if I could receive the same customer service as this trip.
2/4/2015
Janine C. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephanie's customer service was exceptional. She not only kept me posted with updates on services to my car, but went above and beyond to ensure that the work was completed in a timely fashion and at the level of excellence.
Janine
2/3/2015
Matthews . VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing
1/31/2015
Brian T. VERIFIED CUSTOMER
Vehicle Make : Acura
Our repair was very quick and easy! Stefani was great at communicating throughout the process. Our Acura looked perfect when we picked it up. Great work and we are very satisfied!
1/29/2015
Shane S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Overall a great experiance. Stephanie really made my experiance great
1/27/2015
Allison D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was done early and it looks brand new!
1/25/2015
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did an excellent job. Everyone is so friendly and they kept me well informed! ????
1/24/2015
Amy L. VERIFIED CUSTOMER
Vehicle Make : Mercury
The service was amazing and timely. The text updates and phone calls were so helpful. I was never in the dark on my repair. Paul was great!
1/24/2015
Joyce M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Steve gave excellent service! He explained the repair process and called to give me progress reports when appropriate.The car looked like new !
1/24/2015
Joshua W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The entire experience was fantastic. Steve was very good at providing daily (sometimes multiple) updates. There were some issues with ordering a part but he went above and beyond to ensure I was kept updated throughout the process. Will be using ABRA/Wilburn again.
1/22/2015
Damon F. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate very much the consistent updates we received from Steve. He made sure we knew what was happening and explained why. We were not surprised by anything, which is good feeling.
1/20/2015
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Steve was very helpful and professional
1/17/2015
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good experience during a situation that can often be trying.
1/10/2015
Sheronda H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Steve was very professional and informative!!! They provided quality work and they even cleaned my car inside out!!! I'm very statisfied with this company and I would refer friends and family!!
1/9/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was thoroughly impressed!
1/2/2015
Payton S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My experience at Abra was great. Steve Hess and his crew did a great job, kept me well informed of the process and made it a very easy and smoothe recovery of my vehicle. They all did a fantastic job at the location in Charlotte,
NC off of South Mint Street.
12/24/2014
Ann F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve was a very nice guy to put up with an old
Lady. It is traumatic to have a wreck. Thanks
for understanding. Ann
12/20/2014
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your receptionist and Steve Hess were great to work with. Everyone I came in contact with even in just passing was friendly.
12/17/2014
Penelope M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love the way that kept me inform, About what they were doing to my car. The service was nice, easy to talk to. I was quite pleased. To have someone to take the time to explain things to me step by step was great. It let me know that they care about you.the young lady, who handle my service maked me feel very comfortable at all times. She was very professional.