Steve was very thorough explaining the full process that would occur and went above and beyond to make sure I felt comfortable with everything being done to my car with promote updates by phone. Diane at the front desk was also very helpful in the beginning helping me to understand the arrangements between Abra and the insurance company which put me at ease.
1/14/2016
Shaynah . VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated how well the communicated the progress of the car. Excellent to work with
1/10/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smoothly, and car came back "good as new".
1/9/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
excellant customer service and they got the car ready sooner than expected.
12/31/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very helpful, quick, and thorough with the work on my car. 10/10. Thank you.
12/24/2015
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent work. Excellent customer service. Steve is great. Followup is excellent. Diane is great. Really pleased. Thanks.
12/23/2015
Sheila . VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!!! Thank You!!!
12/17/2015
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs were fast and the staff kept me informed every step of the way!!
12/12/2015
Lacey H. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only am I satisfied with my experience at ABRA, but I am highly impressed and have already told several people how happy I am with it. Steven provided excellent communication, customer service and showed immense professionalism. So did the front office staff. I was communicated with well every step of the way, and was called in to take a look at what was going on before the body work was done. They completed the work quickly, and accurately, and it looks to me even better than it did before. They also washed my car as a part of state farms select service package. Honestly, I don't think my car has EVER been that clean, or cleaned in such a detailed fashion. Windows, mirrors, spotless. Shiny paint job. It looked like a brand new car when I drove it off the lot. I am highly highly satisfied with every part of the experience: the way I was treated as a customer, the communication level, the outcome of my car, and their ability and flexibility to give my car what it needed, and the quickness of the return of the car. When a business does their work in excellence you can tell. ABRA on Mint Street is definitely one of those businesses.
12/6/2015
Monica M. VERIFIED CUSTOMER
Vehicle Make : Honda
Always professional with regular updates.
12/1/2015
Attn Steven. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a great job making sure my car was repaired well and in a timely manner. They kept me informed and were more than professional.
11/22/2015
Megan Sharkey. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very happy with the work completed and the way I was kept informed. The team went further than they needed to and buffed out some marks so my car looks great. Will definitely recommend and use again.
11/18/2015
Gene F. VERIFIED CUSTOMER
Vehicle Make : Scion
Kept me up to date on progress, damages were repaired and flowed seamlessly with the rest of the car. Employees were very professional and courteous.
11/16/2015
Alyssa L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much :)
11/13/2015
Hugh H. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire experience was pain free and performed with first rate professionalism. I really appreciated how seamless and trouble free the project was handled; and getting the pictures is a great way to keep your client informed. A big thanks to Steve, Diane and the whole team for providing A customer service
11/12/2015
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional, my repair was done quicker than expected, they even cleaned my car and made the process so simple and easy.
11/8/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was extremely helpful and considerate.
11/7/2015
Rahshon G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As far as the repairs go it looks as good as the showroom night. The only.issue I have is when I dropped it off **** of my bottom fog lights didn't work, now both don't work. Could be a blown fuse I don't know. But other than the fog lights not working everything is fine. Please Contact me about this issue Rahshon G
11/7/2015
Jeffry S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for going above and beyond in getting my truck fixed.