It was a long journey with back and forth info. I told them from the beginning if they could not fix it within the amount that would not take it over the value price, I would take it else where. Steve assured me he can fix it and he did a great job. He keep me posted on what was going on and I appreciate that. Thank you all for doing a job well done. Stay truthful and honest with your customers and they will be pleased.
6/17/2019
Kameron M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job, excellent communication throughout, quick service.
6/17/2019
Melissa K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
First of all the staff at Abra are top notch! They made a bad accident into a very pleasant car fixing experience. Thanks to Diane for the initial paperwork and especially to Chris who was always so polite and called me with updates. Such great customer service!
Now to my car... excellent job! It looks brand new. I know that they took good car of "Ginny" when she was there! I highly recommend Abra on Mint Street.
6/14/2019
Allan R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service and work.
6/11/2019
Lakshmi R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional team ...5 stars for their work, and customer satisfaction...highly recommend this place.
6/3/2019
Keith K. VERIFIED CUSTOMER
Vehicle Make : Volvo
James was a pleasant to work with. Kept me updated and informed. Thanks! I’m referring him to a colleague.
6/1/2019
Chianti L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service experience from start to finish.
6/1/2019
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service and attentive to details. Helped make a stressfull situation manageable.
6/1/2019
Matthew K. VERIFIED CUSTOMER
Vehicle Make : Audi
Chris was great to work with. I appreciated his periodic phone calls to let me know the status of my car. So that I could accurately expect when it would be available to pick up. He also help me coordinate with my Audi dealership to have the service done on the car a while a calibration was being done to you it’s blind spots. The save me a trip to the other dealership. My car was completed earlier than expected and the finished product looked almost new.
5/16/2019
Terry B. VERIFIED CUSTOMER
Vehicle Make : Audi
Chris Merlo did an excellent job of keeping me informed and dealing with the insurance company.
5/14/2019
Fidel A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional people, atmosphere and bodywork. Awesome experience!
5/8/2019
Billy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good service
5/8/2019
Elon Homes. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was good to receive texts/calls on the progress of the repairs. Chris provided excellent customer service and assurance the repairs would be done to perfection.
5/8/2019
Shamika C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with the service
5/6/2019
Frelen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
5/6/2019
Major I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
That's it guys a job well done, highly satisfied
5/4/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : BMW
The seal around the inside of the driver’s
door was torn. It was not torn when I dropped it
it off on 4/26/2019.
5/4/2019
Audrea S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Diane was sweet from the moment I spoke with her on the phone. Steve made sure he answered all my questions wether I thought they were dumb lol. They made sure I stayed updated about my car and had it done in a timely manner. Customer service was great. Thank you so much!
5/3/2019
Lucindia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous. I received frequent updates on the status of the repairs. Repairs done quickly
5/3/2019
William C. VERIFIED CUSTOMER
Vehicle Make : Audi
Felt like we your only customers. Fast service. Thanks