Abra Auto Body Repair of America - University (Charlotte)

From my first contact with your company, I was treated with respect and professionalism. Kyle made sure to go over everything with me so I understood exactly what repairs would be made as well as the possibility of additional hidden damage. I was also kept informed of the progress of my repair and given expected completion date. Once the repairs were complete and I came to pick up my vehicle, I received the same professional treatment. Each person I came in contact with made sure I was completely satisfied with the service I received. Thank you for your excellent service.

Excellent customer service every step of the way! Courteous, friendly, professional service with timely, consistent updates on repair progress. Final product delivery on time and well done! Thank you.

Eveyone at the shop was professional and courteous during my repair process. I would recommend them and use them again for future repairs

Joe was excellent! He was very helpful throughout the process - he's a credit to your organization.

Everything was just above my expectations: customer service on all levels (nice peoples on reception, continuous information about the process, detailed explanation of every necessary step and so on), quality of repair, timeframe, and excellent warranty on top of it. Now my lovely car looks better than before accident! Greatly appreciate the teamwork of Wilburn University!

Very friendly and prompt service

Not done yet parts still on order.

I liked the idea of everything being handled At one location. That was very convenient For me. The customer service was outstanding. I received regular updates through text messaging Which kept me informed about my vehicle. It was a great experience.

Thanks for cleaning my car!!! Nice detail I wasn't expecting.